How to check your tour confirmation. Tours from thuja

14.11.2021

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Once you have booked the tour, you can check the statute of the application on the official website of the tour operator.

Indicate the application number (which you received in the tour booking service or from the travel agent) and the passport number without the series. Some tour operators require an additional name and surname of the tourist.

In the application, you will be able to track the change in the status of the application, payment for the tour, passport details of the tour participants, the readiness of documents, changes in the departure time, and also check all the conditions for the tour.

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To protect yourself and add confidence that you are doing well. You must know the application number of the tour operator for the tour you ordered. Or as it is also called - order ID. This number is assigned immediately after confirmation of your tour by the tour operator and is given to the travel agent to track the status of the order.

Why do I need the application number from the tour operator.

When buying a tour, each of us, first of all, worries that he would not be deceived. I would like to spend a wonderful vacation and recharge with strong emotions and impressions for the whole year. And it’s scary to lose the amount that has been hard to accumulate over the course of the year. And it doesn't really matter who is to blame, the tour operator or the travel agency that disappeared with your money.

What can be checked in the application.

The tour operator's application number makes it possible to see all the information on your tour:

tour cost;
date and time of departure and arrival;
airports of departure and arrival;
flight numbers;
baggage allowance;
flight class;
the name and class of the hotel;
type of hotel room;
dates of stay at the hotel;
type of food;
the number of tour participants;
passport details of the tour participants;
who is the travel agent;
conditions of transfer from the airport to the hotel;
the amount of insurance coverage.

Not all operators provide information in full. You can clarify points of interest through support or a hotline.

Be sure to double-check the passport details of the tour participants. If the operator makes a mistake in the name, surname or passport number. You may not be allowed on the flight. Or what is not even nicer. Will not be released from the airport of arrival and will send back on the next charter.

If the agent does not provide the application number.

If the travel agency does not want to give you the application number, start worrying and demand your money back. You may not be given a booking number for several reasons:

your tour was not paid;
the agent is waiting for a reduction in the cost of the tour;
they sold you dearly and do not want to show the real cost of the tour;
they want to deceive you.

Any of these scenarios are not acceptable. Immediately begin to find out the reason, not succumbing to the persuasion of the agent to wait a few days or to technical problems with the operator.

Book tours from reliable travel agencies, such as those that immediately provide the application number with the tour operator.

How to check the application with the tour operator.

I am often asked a similar question. And from experience I can say that almost all operators hide the user's personal account so much that you feel like a tracker, looking for the login page on the site. All photos are clickable with a link directly to the login page of the user's personal account.

Checking the application with the tour operator JoinUp Ukraine.

Checking the application with the tour operator Anex tour Ukraine and Russia.

Anex tour has 2 options for entering the tourist's personal account using this link; entrance for agencies and individuals. This link is for individuals only.

Checking the application with the tour operator TUI Ukraine.

Checking the application with the tour operator TUI Russia.

Checking the application with the tour operator Tez Tour Ukraine, Russia.

Go to the very bottom of the main page and fill in the Tez Tour application number

Checking the application with the tour operator Coral Russia.

Checking the application with the tour operator Coral Ukraine.

Checking the application with the tour operator TPG (Travel professional group) Ukraine.

Checking the application with the tour operator Pegas Ukraine.

Checking the application with the tour operator Pegas Russia.

Checking the application with the tour operator Biblio-Globus Russia.

Checking the application with the tour operator Intourist Russia.

Checking the application with the tour operator Natalie Tours Ukraine and Russia

Checking the application with the tour operator Sunmar Russia.

Checking the application with the tour operator Dolphin Russia.

In order to check your application on the Anex Tour website, you need to know its number, as well as the passport number of one of the tourists.

You can ask your travel agent for the application number after booking. This number is usually 7 digits long, but may be more. If the travel agent refuses to give the application number, then, apparently, he has something to hide: the tour is not booked, not paid or canceled.

If everything is OK with the application numbers, then go to the Anex Tour website. We make sure we are on the page for tourists.

In the upper right corner we find the button "Personal account", press:

In the window that opens, select the "Individuals" tab:

In the field "E-mail / application number" indicate the seven-digit number of your application. It consists only of numbers!

In the "Password / Passport" field, indicate only the passport number of any tourist in the application. Attention: only the passport number is indicated, no series! When traveling abroad, indicate the number of your foreign passport, when traveling in Russia and some CIS countries - the passport of the Russian Federation.

Sometimes it happens that in the absence of a tourist's passport at the time of booking, the travel agent instead of a passport scores seven ones or zeros. Check with your agent.

Fill in all the fields and click on the "Login" button. If everything is correct, and your travel agent has correctly entered the passport details of the tourists, you will see the following window:

Absolutely all services for your tour, payment status and confirmation status will be indicated here. Be sure to check all passport details, as any mistake, especially in visa areas, can lead to big problems!

4 days before departure, in the "Documents" point, all the documents necessary for the tour will be attached for each tourist: itinerary receipts, vouchers for transfer and check-in at the hotel, medical insurance. If possible, you can print them yourself or ask your manager to do it.

P.S. Join my VKontakte group, write comments below, dream, pack your bags and never forget that the journey itself is important rather than destination

How to check your application Tez Tour - detailed instructions

TUI is an international tour operator with European roots.
In the global tourism market, the TUI travel brand occupies a leading position and is one of the most recognizable brands among clients buying travel services.
The main office of the company is located in Germany. TUI GROUP has offices all over the world.
The tour operator serves over 30 million customers annually and is one of the most profitable travel organizations in the world with a turnover of over 20 billion euros per year.
The tour operator has been repeatedly recognized as the best tour operator of the year. A huge number of awards and certificates for reliability, professionalism, brand awareness.
The company owns more than 300 hotels, 13 sea liners, more than 140 aircraft, 6 airlines.
More than 1800 agencies operate under the TUI brand.
The company always prioritizes European quality, the best price ratio for a tourist product, and openness to the client.
On the Russian market, the tour operator offers beach vacations, sightseeing, active, winter skiing, recreation.
From Russia, the tour operator sells travel packages to 16 countries of the world.
... We are always ready to offer our clients a high-quality and reliable product from the TUI tour operator!

Greetings!
From time to time people who have been deceived in other travel agencies turn to us for advice.
Most of the situations with their vacation could be avoided by taking a simple step - checking your application on the tour operator's website.
We have made detailed instructions on how to check your application on the tour operator's website, listing there all large and reliable tour operators (departing from Kemerovo) who have the ability to check on the website.
Perhaps this will help someone avoid problems and troubles!
Tour operator Pegasus tourist.
website http://pegast.ru
To do this, you need your passport number (without a series) and your surname (as written in your passport in Latin letters)
1) Go to the site and click the "check your tour" button (blue button on the right)

2) enter your passport number and surname at the bottom of the page and click the "check" button
2) "Available for payment" This means that the application is booked and pre-confirmed, but not paid by the agency to the tour operator. If you deposited money to the agency, more than 3 working days have passed and you see this application status - this is a cause for concern.
3) "Available for payment" and payment status "Partially paid". If you paid part of the tour cost to the agency, then they have fulfilled their obligations. If you have entered the entire cost of the tour, and you see such a status, this may also be a cause for concern.
In addition to this information, you can immediately see the dates and times of departure for the tour, the name of the hotel, type of food, room category, type of food in the hotel, transfers from the airport to the hotel and from the hotel to the airport and the duration of medical insurance (check them with those, what is indicated in your contract), as well as changes in the departure time.
You can also see here when the documents for your tour will be ready for issuance (usually 3 days before departure).
Tour operator Sanmar.
website www.sunmar.ru/

Sanmar usually has documents for a tour immediately after payment or after receiving a visa.

Last edited by sarcazm; 08/29/2014 at 09:17.

Kuznetskiy Ave., 33V-5
t. 45-28-26
Website http://vverh42.ru

Tour operator Coral Travel.
website http://www.coral.ru/
In order to check your application (booking) on the tour operator's website, you need your application number (you need to clarify it with the agency) and your passport number (without a series).
For convenience, we have attached screenshots below.
1) Go to the site
2) At the top, on the orange horizontal panel, select the "Useful Information" tab

3) In the drop-down menu, select the first item "Check applications for tourists"

4) Enter the application number and passport number and click the "check" button
1) "Reservation" - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room for the date of the tour.
2) "Confirmed" and payment status "Unpaid". This means that the application has been booked and previously confirmed, but not paid by the agency to the tour operator. If you deposited money to the agency, more than 3 working days have passed and you see this application status - this is a cause for concern.
4) "Confirmed" and payment status "Paid" - the agency fulfilled its obligations.
In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departure for the tour, the name of the hotel, type of food, room category, type of food in the hotel, transfers from the airport to the hotel and from the hotel to the airport and the duration of medical insurance , visa status and cost of the tour (check them with those indicated in your contract), as well as changes in the departure time.
Coral usually has documents for the tour immediately after payment or after receiving a visa.

Travel agency "UP!" for happy people
Kuznetskiy Ave., 33V-5
t. 45-28-26
Website http://vverh42.ru

Tour operator Biblio Globus.
website http://www.bgoperator.ru/
In order to check your application (booking) on the tour operator's website, you need your application number (you need to clarify it with the agency) and your passport number (without a series).
For convenience, we have attached screenshots below.
1) Go to the site
2) In the upper right corner, click on the inscription "Status of your application and documents"

3) Enter the application number and passport number and click the "Find" button
1) "Considered by the operator" - the application has been sent from the agency to the tour operator and will soon be transferred to the "Accepted for booking" status.
2) "Accepted for booking" - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room for the dates of the tour.
3) "Confirmed" and payment status "Unpaid". This means that the application has been booked and previously confirmed, but not paid by the agency to the tour operator. If you deposited money to the agency, more than 3 working days have passed and you see this application status - this is a cause for concern.
4) "Confirmed" and payment status "Paid" - the agency fulfilled its obligations.
In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departure for the tour, the name of the hotel, type of food, room category, type of food in the hotel, transfers from the airport to the hotel and from the hotel to the airport and the duration of medical insurance , visa status and cost of the tour (check them with those indicated in your contract), as well as changes in the departure time.
It often happens that there is also a link to online check-in for a flight (do not forget to print your boarding passes one day before departure if you check-in).
In addition, at the tour operator Biblio Globus, you can independently print all the documents for the tour directly on this page about 3 days before departure.