Bought a hotel room? Not the fact that you will fall into it! The island - "For the armor of hotels, Idu here is first!" Download your mobile application.

  • 14.05.2020

Good day, dear friends!

Today I want to leave your review of hotel booking service [link].

I book this service twice hotels, because there is experience. I'll tell you more, I will try to highlight all sides.

So, the booking service of hotels is the island is directed on hotels (not private housing - as a different, competitive area).

Of course, first of all it is more convenient and better to choose housing on the island using the site [link] and computers and laptops (not mobile devices).

The site has a fairly convenient filter system, ranging from the desired distance from the city center and ending with various right things and payment method. After the filter, the selected one is automatically shown, and at first-recommended hotels.

I do not like that, I am mostly economical traveler - I immediately put a sorting - "from the smallest price."

I also like it very much (and often I use) the option "Hotels on the map" - where you can clearly see the nearest hotels, if it is important, location on this trip.

When you choose the hotel - you can immediately see all photos, and choose the number options. First always show best options In this hotel - the monastery for special fees, etc. Then the rest are already going, and with options on the beds, the presence of breakfast and payment method.

The booking process on the site is simple and, I would even say, intuitive. Nothing complicated!

The site also has personal Areain which your current and past bookings are visible.

Bank Dnov

The island has its own loyalty program - in my opinion, very pleasant and adequate. This is a bank of dreams: dreams - a virtual currency equal to 1 ruble.

Initially, dreams are given for simple simple actions: registration, installation of the application to the smartphone, confirmation of mail, etc. Then dreams are given every time booking for the trip, opposite each hotel - the room is always written how many dreams you will receive for a particular number.

After the accumulation of 1500 dreams, your dreams become "color" - they can be paid to pay for reservation at least up to 100%. After the first accumulation of 1500 dreams, then it is not necessary to save to such a sum: dreams remain color and you can spend!


I did for dreams and armor, and bought a tranquility package.

Pack calm.

This, if it is completely figuratively talking, an extended service guarantee. This package is bought for money or dreams additionally if desired, no one obliges. I usually take, since the package of calm assume a personal manager who takes care of you.

For example, in my last trip to 2 nights in Tallinn, tallness is only 300r.

But: the manager of the island is not enough that the hotel has been informed about our late settlement (check-in until 23 in the hotel, and we came in the first hour of the night), strictly merit of the island manager - so that we had a double bed - we were raised The category of rooms without any surcharge on our part.

Moreover, the manager of Anastasia, Anastasia, also took care of us personally - agreed with the hotel, and we were given a small drill as a compliment when arriving in the night - we were hungry and tired. He was very in time! Bottle of water, orange and huge sandwich each. For which thanks and the manager, and the hotel.

Well, plus with this package is just calmer - there is a confidence that in any way everything will be fine: I am usually very experienced in such matters.

And finally, is the most important advantage of the island site: through them cheaper !!! Moreover, if you follow - then you can catch a really big difference.

The other day I watched a few nights in Stockholm at the hotel. On the island, they came out 15 thousand, on other sites, including on the site of the hotel itself - under the same conditions: the same hotel, the same dates and the same number - 18,000 plus minus 300r.! The difference is weighty, agree!

And this is not a single case, all of my price monitoring usually end with the fact that I come to the islet.

LIMITATIONS

here I can allocate a bit - and rather, not as shortcomings, as a field for development:

1. For some reason, prices will jump on the sites during the day. Once I followed specific dates to a specific number - the difference during the day reached 1500r at the total cost of booking at 25 000r., According to my observations, it is best to order in the morning in the area of \u200b\u200b10 am Moscow time.

2. It does not cooperate with cached sites - in particular, I am interested in Letushopes. Sadness, but prices are paying off)))

3. I would very much like the loyalty system add bonuses for a friend's invitation (referral link, specify your number during registration). I already told so many people, so many directed - I would like to get something from this))) although, of course, I try to help people from the heart. But it would be nice.

4. When searching always automatically, the check mark is to create with other sites, and this comparison opens in a new window. Sometimes it happens to forget to remove this automatic daw, sometimes you will decide - but it is still compared. I regard these windows like clogging of my desktop - I do not like to close what I did not open myself at your request.

5. I would like to add online chat on the website-support. I understand that the operators will be watched - but maybe there are resources for this? It would be very convenient to solve quick questions.

I think, from my recall on the island, I am clear - I advise this system for booking hotels absolutely sincerely and without any benefit for yourself))))

Travel, friends !!!

Disadvantages:

  • the mechanism of confirmation of the reservation is not enough
  • there are unpleasant situations with settlement

Very disappointed with the work of this website. I booked the hotel through it, the site reservation confirmed, however, I did not sit in the hotel, he knew anything about my armor. I phoned the specialists of the site, they assured that the question was resolved, but they did not sit in the selected hotel. Vacation could be ruined completely, if I had not found a hotel through another search engine. I DO NOT ADVISE. Definite

  1. S. After some time, after the reviews, representatives of the site contacted me, the error of the hotel was found out, the error of the hotel, a pleasant bonus was the accrual of compensation in the "Bank of Dreams". Thanks. In this regard, I consider it necessary to change the estimates, but not as much as possible, since the fact of refusal in the settlement was still.

Advantages:

  • interesting offers

Disadvantages:

  • support service cannot solve the problem promptly

Hello everyone!

In the summer of 2016, we wanted to go to the Crimea, but for family circumstances decided to relax in Adler, as before the year. In June, booked a room in guest House Through the island, bought a ticket and quietly awaited August. Confirmation of armor came to email. A week before the departure of the island sent SMS with a reminder of the booking. After a couple of days I called the guest house again confirm the reservation. At the other end of the wire reported that they do not have our booking, they do not work with the guest house, and there are no other places. Shock.

Called to the technical support of the island, reported a problem. I swore to solve it until tomorrow and call back to report results. As promised on the site, in case of cancellation of the hotel's booking, the island is obliged to provide another number of similar categories.

But neither the next day, not after 2 days they were not associated with me. Moreover, when I signed myself and reminded of a problem, I was answered: "Application in work. How will be the results, we will report. Do not call more. "

During this time, we independently tried to find a different number, but there was no praise to the sanctions. NIGHT. Even made a reservation on Bukiga, but also unsuccessfully. And it's not surprising, it remained to the departure 2 days ... We were already despair, the air tickets were bad, bought specially for the book on the island, the arrival was in the evening, so there was no time to find accommodation in place. The output remained two: cancel vacation (then lost money for air tickets) or ride with a risk of spending the night on the street ...

During this time, I also wrote an e-mail to the e-mail, I left them reports in social networks, in general, I took it as could. And in response silence. 2 days before departure after my terrorizing calls with me, a specialist service support service was contacted. It turns out that all 4 days, while we did not find the place, they did nothing! They simply could not contact the living house and waited for them to call them back. After I explained the situation, I was sent by mail 2 options in other living room houses. Of course, they did not suit me, one was far away (4km from the sea), the second without amenities. Then I was offered another option, he was worse than my initial booking and 2 times more expensive. But the island promised to compensate the difference in value. There was nothing to do, I agreed.

As a result, we rested well. At the departure asked the owner guest House Receipt receipt, photo receipts threw off an e-mail of the island along with a statement. After 3 days they returned the difference in the price of the room. Dreams per reservation were accrued.

Conclusion from this situation - immediately after booking, you need to immediately contact the hotel on the phone specified in the armor, otherwise you can stay without housing on the eve of the trip.

Of course, the suggestions for the island are interesting, but you can get into the unpleasant situation. All 4 days we felt quenched, because the efficiency of the support service clearly lames. And no one compensates for the spent nerves. I will no longer use the services of the island.

I draw the attention of the administration of the island in the absence of the ability to book several numbers at the same time. It is inconvenient, as we travel the group and every time you have to call back and explain. Correct this omission.

Advantages:

  • Good booking prices

Disadvantages:

  • No opportunity to book with one ...

I have a dog of an exhibition breed, with which it often has to ride in different cities, and here Ostrovok.ru I was commemorated with the search and booking of hotels, but the filter "with animals" is very lacking. You have to read information about each suitable hotel to really find the same.

I do not show high requirements for booking service. With an island, we cooperate constantly, just because they know how to work. There were a couple of times small questions, but they all quickly decided. Prices are kept confident. Can be recommended.

Positive reviews

I am glad that I use the service and it only gets better. Once I have already used the "dreams". These are such bonuses that are issued when booking a room in any hotel. Sleep is 1 ruble. Saved 3000 rubles for armor in Tae! Pleasantly

Finally, the filter selection filter was introduced to animal settlement resolution, now it became even easier to book booking. thanks!

There are a lot of hotels in different price categories on the island, you can always choose something without any problems. While I like everything in the service, confirmation quickly comes, settling without questions

I am a wedding stylist. I am often invited to other cities in the preparation of the bride to the wedding. Saying hotels I have no time, so I use the help of the support service. The guys never stuck, always listen carefully and select the most convenient option. For example, in March, it was necessary to go to Peter - the eyes just scattered, so there is only a lot. I asked the Chatka to pick me up a hotel near the registry office on the English embankment, so that you could get to the bride to get to the bride, picked up hotels in a couple of hours, saved me)

I study the sights of Russia. I am doing this year and a half. I use only the site island. It is extremely clear, there are many useful filters that help sort hotels on the necessary parameters.

Before the new year, I booked hotels for the first time on the island, the trip passed perfectly, there was no problem anywhere. Now on the May holidays also already booked a hotel in Karlovy Vary, I think that everything will be fine too

To save, I advise you to contact the site ostrovok.ru. The price of the hotel here is often lower, especially for special offers and promotions. All prices are final, there are no pitfalls. And sometimes you can also get additional discounts.

Alexey Kotov

March 8 I decided to spend in the city on the Neva. Searching hotels on different booking sites, I opted for the Old Flat mini-hotel, in Greek. SAMI interesting price Was on the site ostrovok.ru, and thanks to the promotion from the mastercard managed to get an additional discount. Booking passed without questions, requested confirmation from the hotel and soon received it.

The hotel is located in the heart of the city, 10 minutes from the uprising area. There is a shared kitchen with whole technique, free tea, a cooler with water. You can easily cook yourself. Of the minuses - the room was almost never clicked. Value price / quality is not bad. You can stay for a couple of nights.

On the site ostrovok.ru I always find a hotel suitable under all my requirements and wishes. A huge selection of housing for every taste and wealth. My favorite function is information about geolocation. Always helps to choose apartments nearby attractions. On vacation, every minute in the account, and this saves time and money on the trips.

While used the services of the island just once. Service is not bad, everything is clear and accessible both in terms of search and payment.

2 weeks before the trip, I decided to write to the hotel to confirm the reservation. They informed me bad news that the number was booked, but with a shared bathroom on the floor.

1) Returns all means and settling in this number.

I chose 1 option, and for 3 days I returned all the money + 2000 points for payment in the future, as well as the possibility of settling at that very hotel.


Convenient interface. Easy to book through the app. The bonus system is pleasant. Like to book through you

In April, decided to go to Barcelon with the girl. Book a hotel through the site of the island. In the description of the room there was a bathroom, I even specifically clarified it with the support service.

Having learned this, I immediately wrote the support service, and explained the situation, they asked to wait a few days. Literally every other day, an employee contacted me and offered two options:

2) Return of funds and I myself book any number, and they return 50% of the cost of this room.

As a result, the settlement was good, the room turned out to be quite good, and I did not experience any discomfort.
I thank the company Ostrovok.ru for prompt support and for being able to fix the errors of the supplier of numbers.
Now I only book with you, besides, prices are not overestimated, and often there are shares or promotion.

Fly with a friend in Amsterdam)))) they decided not through the travel agency, but on their own. As it turned out, buy air tickets is not the most difficult)) stalled on the search hotel, lost a bunch of time and strength to no avail, until they stumbled into the inlet on the island. The site immediately gave a bunch of proposals for our dates, it remains only to choose the appropriate option for the price and conditions) Honestly, the first time I organized a vacation myself, it was scary that something would go wrong, but it turned out very cool! Thanks the islet for our unforgettable vacation!))))

Only a week ago, I returned from Moscow with my husband. Rested and walked there for 10 days. The number in which they lived all this time was booked as always on the site of the island. It was already my 15th booking on this site. Book double Room In the apart hotel Vladykino. Recently, I use only their services - they give real cheap and favorable prices for rooms, they have the cost of the rooms even cheaper the cost of rooms at the hotels themselves on the site, which can not but rejoice! In all the time the use of the island, I never had any problems, and if any questions arose - they have a 24-hour support system where you can find out full information. I also like them bonus program - Bank of dreams, which allows you to significantly decently save on services. And the last my booking was no exception - I saved 5,500 rubles. And today, for the sake of interest, I counted how much I could save in all the time of use of the island, and the amount of more than 20 thousand rubles came out! Thank you very much, island! I will recommend all my friends and friends.

For a long time I use their services. Ostrovok is a good site for those who often travel at work. On a business trip, I want comfort and purity, fly around the world. Appreciate as a permanent client, give deals with discounts in the first place. Mobile application - bomb, there are many interesting options. Yes, and it is convenient to use it.

In April, decided to go to Barcelon with the girl. Book a hotel through the site of the island. In the description of the room there was a bathroom, I even specifically clarified it with the support service.
2 weeks before the trip, I decided to write to the hotel to confirm the reservation. They informed me bad news that the number was booked, but with a shared bathroom on the floor.
Having learned this, I immediately wrote the support service, and explained the situation, they asked to wait a few days. Literally every other day, an employee contacted me and offered two options:
1) Returns all means and settling in this number.
2) Return of funds and I myself book any number, and they return 50% of the cost of this room.
I chose 1 option, and for 3 days I returned all the money + 2000 points for payment in the future, as well as the possibility of settling at that very hotel.
As a result, the settlement was good, the room turned out to be quite good, and I did not experience any discomfort.
I thank the company Ostrovok.ru for prompt support and for being able to fix the errors of the supplier of numbers.
Now I only book with you, besides, prices are not overestimated, and often there are shares or promotion.

Often I am at work in different cities of Russia in order to book a room in the hotel. I use the services of the island. Very convenient, without leaving the office, you can issue a reservation on the option. Permanent discounts and special offers. There is, from which you choose when you plan a relaxing and business trip.

In Ostrovok, a large reservation base is not only expensive hotels, but many more economical options. For four days booked through them small hotel In Rome, the price was very profitable. After payment of the armor, the confirmation never came, and the money was written off. The next day contacted support, began to resent, the girl suggested to check in the spam. Really a letter was there, even a little embarrassing. The hotel turned out to be good, despite the fact that the room in the room was little, but everything necessary was, cozy and compactly, what is needed for overnight stays, also free coupons were given for breakfast in a nearby cafe. So who needs the name Le Charme House.

I bought the number for 10 days in Yalta, and at work detained for two days. I thought they would burn. More out of interest called the support service. It was pleasantly surprised that the guys contacted the hotel in which I had to relax and without any sanctions moved my reservation. Vacation was excellent

Booked Hostel for a friend, used for this service Ostrovok.ru.Friends that prices are very pleasant, you can pick up good housing And not overpay, while the choice is simply disgraced! There is a trip to drive when you are constantly connected to the service manager, which will help in all questions on booking (we did not need, but a very interesting service). It was still a little afraid to pay on the site, but everything turned out to be safe. I will use the service further!

Excellent service for a reasonable price! I recommend! Hey! Booked always hotels through other resources, to be honest - I did not know about ostrovok.ru. More precisely, I heard, but somehow I did not compare the prices. And purely by chance, stopping in the beloved Hotel S .. NT near Sheremetyevo airport, heard from other guests, what the number of the same category they paid 40% less. I went to the site ostrovok.ru, later I downloaded the mobile app - and made sure: prices for accommodation in those hotels where I often stop, much lower at the expense of that (!!!) that ostrovok.ru cooperates with many foreign reservation agents (in The case with my hotel is ORBITZ booking agent). For comparison: Economy room at SK .. NT at Booking.com. -4000r / night, on ostrovok.ru -2399r / night (at that price at this hotel, I booked and lived over 30 nights during the August-December of this year). The other day I stayed at the hotel A .. COP (Moscow). Price on b .. ng.com For a single standard with breakfast - 2750r / night, on Ostrovok.Ru booked for 1470p / night. Make conclusions!

I really love to travel. And I am always looking for tickets, a hotel, I never use the services of the tour operators. Previously, I used several sites for booking the hotel, and this time it was random and happy to get on the site ostrovok.ru. It was very affected by a convenient and very affordable hotel booking. Very quickly found a suitable option for the Hotel Club Coral View Resort, Cyprus. Naturally, it was interesting to compare prices with other sites. And I was just happy when I saw that on the site island the most favorable price for the hotel's interest. I am not thinking, booked the hotel, I received confirmation of the reservation, everything immediately paid on the site and with a calm soul waited for my holiday. Now I often go on business trips in Russia and now book only through this site, and many colleagues, I also advise to look here.

I use the services of Ostrovok.ru for several years. For all the time, there was never a situation with the problems of settlement or payment - everything is clearly, debugged, as I plan, it happens. I had to cancel the booking - too, without problems. Real discounts. Real service of service. Recommended by his acquaintances. They enjoy using this service. Colleagues prefer to order ...

On the island came to issue a reservation at the hotel in Paris. I expected to be unrealistic to do it, but it turned out everything is very simple: I went to the site, I registered and started the search. Choose using filters: estimated, location. Also focused on the price: budget options It turned out a lot. When finally decided, I paid for the reservation and in two weeks I settled in a very cozy room almost in the center of Paris.

Since then, if necessary, book a hotel - I immediately go to the site of the island. Moreover, for each reservation is charged good bonuses, allowing, in the future, save on armor.

To say that I will rush - it's nothing at all. Of course, I will remember this weekend for a long time. On the one hand, it was all super - water +26, air +28. Huge pines, the purest transparent sea. It's all very cool! But the hell's traffic jam, which closed me the road to the airport, the excreted bodies and the Okhamey Hotel-Kubanoids - all this completely spoiled the mood of my family, and all the buzz from the weekend was noticeably reduced. I tell.

Sunday evening was by no means Tomny - I had to overcome the everly under construction of the Jubga-Krasnodar highway. This road refers not to long-term, but permanent. I do not know who and when it was entrusted to repair it, but the contractors have long time to roll into the same asphalt, which does not meet anything in the last 10+ years. The plug was pretty harsh, so by reaching the archboy-Osipovka, we accepted the only correct decision - to release the situation on the road and remove some hotel in this pretty nice village until the morning. Moreover, from the archup, I have a lot of positive impressions.

All hotels I usually book Island.ru - This is a fairly convenient booking service, moreover, I really like the cumulative system of "dreams" - such bonus points that can then be paid for the hotel. So, the time of my "dreams" came - they were accumulated by 6,500 thousand.

By the way, a little secret. When registering, you are given 100 welcoming "dreams". A more 400, you will instantly get when you download the applene application ( ) From the playmarket or ap storage.

On the clock of 7 pm, I already care how far he from the sea (very far in fact) and whether breakfast is served (no, do not serve). Actually, my family rolled down from fatigue, so I booked through the island of Lux in this hotel.

Everything is done instantly - chose the hotel, chose the category, pressed "pay for dreams" and everything, you can travel. By the way, what I like the island, so this is the fact that in addition to premium "dreams", this service also gives a discount on hotels. Here for example, my hotel reservation in Bangkok at the end of October of this year. 28% discount!

And here's attention! Every time, booking on the island, I bought a separate service "Package Tranquility". The essence of it is that the service guarantees the support of the reservation and the solution of any concomitant problems. I bought this package always, but it was useful only this time - but how did it come in handy!

Having stopped into the room, I immediately suspected the wrong one. Yes, everything seems to be clean and neatly, but the room did not pull at the promised 45 square meters. Yes, and the second room did not fit in the closet or on the balcony. In short, it turned out to be completely not the number I paid. Of course, I called the administrator, which was actually a maid that does not have the slightest concept, who, where and why came. She was told - to settle, she settled. The rest is not my problems.

I'm even a loy from such a Khamsky service. Well, okay in the Crimea it would be more - there in principle do not know how to otherwise, but Krasnodar region! My favorite jipping!

Negotiations with the hostess of the hotel results were not given. She stated that she did not see our reservation at all that our room was commissioned to other people, and that in general, if something does not like something, then she does not hold anyone. Wow! And it is instead of apologizes for inconvenience! I had to call in the island and here I was waiting for pleasant surprises for the evening.

The first thing is a girl with a pleasant, but alarmed voice, asked me if I do not want to move to another hotel - it turned out that the "tranquility package" suggests my movement at a higher category hotel if with booked Hotel There were problems. It is very cool! But we are terribly tired, so refused. Then the "crisis manager" of Maria explained that the hoteler did not have time to celebrate the number bought by me, as already busy, and that I can stay in the room, in which we were settled, the difference in value I will certainly be returned, and another hotel is ready to provide me with a children's Bed.

I was all very pleasantly surprised me. My child was taken care of not a hotel that, in fact, I saw a child who came with me, and the distant manager of the island, focusing on my application with the specified age of the child.

Is it worth saying that they apologized for the inconvenience only in the island? And the hotel is such a trifle as an apology, no one bothers anyone. Not accustomed, you understand. By the way, a letter came from the island in the morning:

And in the archup, by the way, anchlag. Hotels are overflowed, there are no plates on the places, the people on the beach by Tolkom. And this mid-September, on a second. The season seems to be in full swing ...


Introducing a delightful vacation and getting ready to spend money, we still hope that the trip will do us not for a whole condition. But just one hope will not be fed, so we turned to an expert who knows how to save when choosing a hotel - and make yourself a trip of dreams. Vice-President of Marketing Ostrovok.ru Artem Kubatkin tells how to make a hotel well.

1. Deal with the location of the hotel

The location of the hotel must meet the goals of the trip. If you plan to explore a large megalopolis, for example, London or Paris, choose the hotel closer to the metro stations. If in priority beach rest - See how far the hotel from the sea, how convenient will be to get to the beach and is whether to spend time in the evenings.

2. Do not go on the stars

In some countries (Austria, Italy, France, the Netherlands and others), hotels pay taxes depending on the number of stars, so it is profitable to improve their rating. But this, as you understand, is not affected by the quality of service and living conditions. So first decide how much you are willing to pay for the hotel and then look at the asterisks.

When choosing a range, it is better to add 15% to the upper boundary to compare with what: sometimes it makes sense to pay 500 p. More than you planned, but get a pleasant pool bonus.

3. Read reviews, but do not be keen

In guest reviews, you can find additional information and nuances, which are most likely not in the description of the hotel. Comments Guests will help not only make a complete impression, but also to choose the best room, learn about the restaurant nearby, stock up a pair of Lifehakov. Of course, you will meet and frankly negative feedback, but do not rush to despondency: remember, negative impressions people express themselves. Just concentrate on what the majority says.

4. Pay attention to the type of room

Many of us mainly look at standard rooms, but it happens that the cost of suite in the hotel 3 * is equal to the cost standard room at 4*. If both numbers look worthy (or the first frankly better), why overpay for stars.


"M. Personal curator of your booking takes care of everything. He personally confirms the reservation, will give your wishes to the hotel administrator and will do everything to raise the category of numbers. "

5. Book in advance or right on the eve

Many hotels act special offersIf you book a room in advance. Here, for example, you decided to go to Berlin on november holidays - Now discounts on hotels will reach 30%. Naturally, after a month such offers is no longer found. The second option is pulling to the last and book the day before the trip, but it is not for the faint of heart.


"There is a special tool on the" island "that allows hotels to give discounts on reservation at the last minute. Holders of hotels know exactly what the current night will not be sold all rooms, and to sell more, give discounts almost 50%. "

6. If the course is fevering, pay the hotel immediately

In our unstable times, when currency courses often fluctuate, paying the hotel on arrival at the place is not entirely profitable. After all, the price will be calculated at the current course and can be significantly higher than the original one.


"We offer users to pay for the hotel immediately, with the possibility of free cancellation. Thus, if you see that the course has been updated and now your room is cheaper, "you just cancel the booking and make it again, returning your difference in price."

7. Download Mobile Application

There are situations where the hotel needs this second, which is why there should always be a mobile application in your smartphone. In addition to the fact that the reservation at the last moment promises discounts (see paragraph 5), you can find additional bonuses, promotions and functionality that is not on the site.


"In the updated application" Oracle "(and for iPhone, and for), we came up with a call using Wi-Fi and an interactive chat with support service for the operational communication itself. In addition, there is always the opportunity to catch special offers available only when booking through a mobile application. "