Find an e-ticket by number. How to check an e-ticket? Do I need to print an electronic plane ticket

Can't find your e-tickets on Russian Railways. My orders? I will clarify that on the website of the Russian Railways (Russian Railways) personal account is called "My orders".

There you can find all your tickets that were purchased via the Internet on the official website of Russian Railways.

Before looking for tickets, the first thing you need to do is go to your personal account on the Russian Railways website.

If you bought a Russian Railways ticket and it is not in your personal account, open the tab “ Upcoming trips”(Shown below in Fig. 3) and set interval for departure date .

However, first things first.

Russian Railways My orders Login

Go to the official website

• your username (1 in Fig. 1),
• password (2 in Fig. 1),
• click on the "Login" button (3 in Fig. 1).

Rice. 1 Personal account on the Russian Railways website "My orders": Login

It is easy to determine whether you have entered your personal account: just look in the upper right corner on the Russian Railways website. If there is your surname and first name under which you registered on the Russian Railways website, then you are in your personal account.

Log in by login and password to the personal account of Russian Railways. Registration must be completed once, I wrote in more detail about registration on the Russian Railways website.

If you wish, you can create more than one account (personal account), but several, but for one person this is inconvenient, you can easily get confused. Therefore, if there is a registration, but the password is forgotten, then you can try to remember it by clicking on the button "Forgot your password?" (4 in Fig. 1). Passwords are best written in a notebook or notepad.

It makes sense to create several accounts for different family members, for example, when each adult family member will have their own personal account on the Russian Railways website.

Link "All orders" in your personal account

Entering the username and password, we find ourselves in your personal account. Now we click on the link “All orders”:

How to find tickets in the personal account of Russian Railways "My orders"

For the correct display of orders, it is better to use one of the following browsers:

• Internet Explorer version 10.0 and higher,
• or Mozilla FireFox version 40 and higher,
• or Google Chrome version 38 and higher,
• or Yandex Browser version 10 or higher.

Usually in the personal account of Russian Railways "My orders" upcoming trips are shown - 90 days before departure.

For various reasons, sometimes you need to find other e-tickets as well. It can be done:

• by train number, or
• by date of departure (2 in Fig. 3).

Used e-tickets , by which trips have already taken place, can be found in the tab "Archival trips"(1 in Fig. 3).

The “Upcoming trips” tab is open in the figure below, it is active. Tickets for which trip yet only to be, are situated in " Upcoming trips“.

Important! Check which tab you have open in your personal account:

• Archival or
• Upcoming trips.

To open the tab you need and thus make it active, you just need to click on it.

The tab “Archival trips” in fig. 3 is NOT active, that is, it is closed, which means that tickets for past trips are NOT visible.

Rice. 3. On the Russian Railways website "My orders" we are looking for our tickets

In the left column "My orders" (Fig. 3), the "Long-distance travel" tab is open. Choose depending on what you need

• Archival trips - those that are in the past by the date of departure and have ended up in the archive (1 in Fig. 3),
• Upcoming trips are those for which the departure date has not yet arrived.

We will look for an e-ticket in “Archival trips” by the date of departure (2 in Fig. 3).

You can set a wide range of dates "from" and "to", without having to remember the exact date of the trip.

First, select the "Departure date from":

• click on the small calendar (2 in Fig. 3),
• choose a month and a year,
• after the month is set, we click on the approximate date, great accuracy is not needed here. You need to set a date range.

You can also specify the "Departure date before" as well using a small calendar (3 in Fig. 3), but it can be omitted. It is enough to indicate from what date to start looking for tickets.

When at least the start date is selected, click on the red "Find" button (Fig. 3). All e-tickets for the selected time slot will be shown.

How to find out the ticket order number in Russian Railways

• You need to go to your personal account "My orders", as described at the beginning of the article.

• Find your ticket there, see more about this above.

• When a ticket is found in “My Orders”, you can print it out, or just look at it from the screen of your device:

• To print your ticket, click on the printer icon (4 in Fig. 3).

• To view your ticket, click on the pdf or png link (marked with 4 in Fig. 3). A form will open with the ticket number on top (1 in Fig. 4) and the order number (2 in Fig. 4). They are completely the same.

Rice. 4. Ticket number and order number in "My orders"

The ticket number and the order number on the Russian Railways website are one and the same.

The found ticket can be printed on the printer, even if the date of travel on this ticket has passed long ago. It is enough to turn on the printer, scroll down the entire ticket on the computer screen and click on the “Print / Print” button there (Fig. 4).

Why is there still no ticket in My orders?

Let's consider the reasons why a ticket purchased on the Russian Railways website may NOT be displayed in the My Orders personal account (or it simply isn't there):

1) the ticket was purchased NOT on the Russian Railways website, but on intermediary site, for example, on the tutu website;

2) was there still bought a ticket on the Russian Railways website:

• was the checkout completed and the “Finish Checkout” button clicked?
• Have you received a message that the checkout is complete?
• Was the money debited from the bank card for the ticket?

3) the ticket is displayed in “My Orders” only if you purchased the ticket on the Russian Railways website at his personal account, and NOT in your personal account

• relative,
• colleagues,
• corporate personal account
• etc.

The fact is that when buying a ticket on the Russian Railways website, the ticket is placed exactly in the personal account where it was bought, regardless of the passenger's personal data. For example, I can buy a ticket for all my family members or my acquaintances from my personal account. Then these tickets will be stored in “My Orders” of Russian Railways, and not in the personal accounts of my relatives or friends;

4) in the personal account, the ticket is displayed only if it was purchased online, on the Russian Railways website, in your personal account.

In the case when the ticket was purchased offline, at the box office of Russian Railways or another box office then DO NOT look for it in “My Orders”. As for such a ticket, you need to contact the place where it was purchased - at the box office, and not on the website.

5) the ticket can be in “My orders” as part of group tickets if several tickets were purchased at the same time. Not always, but it happens that all these tickets are disclosed as one ticket, if you click on the "Request ticket status" button. In the long list of all purchased tickets, you can find your ticket;

6) not selected in "My orders" (or incorrectly selected) date format to display tickets, detailed below.

7) for various reasons on the site there is a failure(very rare, but alas, it happens), which occurred during the payment. Then the money is withdrawn from the card, and after 10-20 minutes the money is returned automatically. If, nevertheless, there is no ticket in your personal account, and the money was withdrawn, please contact by e-mail or by phone

8) tickets in your personal account on the Russian Railways website stored for 3 (three) years... If you are looking for a ticket purchased more than three years ago, you will not find it.

Seats have been booked on the Russian Railways website. Why are there no tickets in your personal account?

To the question:

"Is it possible to book a ticket on the website and pay later?"

the answer on the official website of Russian Railways is as follows:

No. On the Russian Railways website, only electronic tickets are issued with simultaneous payment.

I don't know where inexperienced users get such a statement that it is possible on the Russian Railways website, after which the tickets will supposedly get into their personal account, and they can be paid for sometime later. I can assume that users confuse the purchase of tickets with the purchase of goods in online stores, where the goods end up in the basket, and you can pay for it later. According to the logic of an online store, as long as the client pays and it doesn't matter when he does it. But buying tickets on the Russian Railways website is not an online store, there is no basket of goods, and the reservation is provided only for the time of ticket payment (about 15-20 minutes).

Each of us, one way or another - loves to travel! We pack our bags, buy everything we need, use the Internet to purchase a ticket. And now they are ready to hit the road ... But then questions arise: did the ticket reservation pass? Did I do everything right? And did I fall for the tricks of the swindlers?

Airlines from all over the world began to resort to electronic plane tickets. In fact, they represent a record of your data in the electronic database of an aviation enterprise.

No worries! Knowing a few rules, you can be sure that your e-tickets are not fake, they will help you get to your destination comfortably and without incident.

How to check tickets with airlines?

Often, the procedure for ordering the desired air ticket begins with the selection of the desired flight. After that, you should indicate the number of passengers and contact information, make a payment for the air tickets and print the form. Airline websites are trying to create free and publicly accessible booking systems, and entering them does not require mandatory registration.

Today, purchasing an electronic plane ticket does not cause any difficulties. You don't have to waste your time traveling to agencies and buying paper tickets. The online booking system will greatly simplify this task, everyone will be able to find and book tickets using special sites on the Internet.

If you do not have a paper ticket on hand, electronic flight information will always be provided on the website. There is no need to doubt: after ordering, the number will definitely appear in the database.

When ordering a ticket, the numbers of which have been carefully checked, the buyer will receive only a receipt containing the necessary information about the upcoming flight. This document confirms the data on the number of the purchased electronic ticket. Many customers who book flights for the first time are concerned about how to check the booking of passenger seats. If you receive a copy of your ticket, find its booking code. This will provide an opportunity to review detailed information about the future flight.

The e-ticket number is indicated in the itinerary receipt and consists of thirteen digits. This parameter is very important for checking its status. There are four main systems in the world that deal with the registration of documents of this kind.

You don't need to go to the airport to check the data! You just need to call the airline (you can easily find the phone numbers of the companies in the search engine). So in order to get information, you need to name the order number of the air ticket or booking (you can see this data on the itinerary receipt). And now, after a couple of minutes, you already know everything about your upcoming flight!

*This method is also worth using when you need to check tickets only by the ticket order number, not taking into account the last name. If there was a technical failure (your order number was not found or other problems), then the best way is to call the place where the flights were booked.

What do you need to know to order an air ticket via the Internet?

There is another method for verifying the authenticity of your ticket. Naturally via the Internet!
You should open one of the GDS booking systems!

At the moment, the most common are:

*GDS is a global distributor reservation system through which you can check the validity of your reservation.

By entering your last name and booking number in special boxes, you will receive an itinerary receipt. If the ticket is confirmed, you will see the inscription at the bottom of the form: "Status: Confirmed (TC)".

Using the checkout services, you can also print or send flight information. You can view the weather in the desired region, city maps showing various attractions, etc.

Also, don't forget about the airline's website, which is pretty easy to use. In the corresponding fields of the form, you need to drive in your order number and surname in the international language and click "Check".

If the registration and purchase of an electronic plane ticket has already been made, but your flight is canceled for some reason, it can be returned or exchanged. To do this, you need to contact the operator of the site where you made the order as soon as possible. He will help you to cancel it with minimal loss of money.

How do I decipher my reservation information?

Air tickets have already been ordered, everything is in order with them and we have information about the reservation in our hands - itinerary receipt. And how to make out what is written on this piece of paper, which confirms the purchase of a plane ticket? You need to figure out your order number. It's pretty simple, let's take a closer look.

One way or another (regardless of the type of sheet and the location of the parameters), any electronic receipt contains the following:

• Name and surname of the passenger
• The name of the airline and agency through which you bought the ticket
• Reservation code
• Number of ticket
• Route (from where, to where, date and time)
• Baggage information
• Payment form
• Flight number
• Price and date of issue of the ticket

One important note: the receipt indicates the local time of both departure and arrival. For example: you are flying from St. Petersburg - St. Petersburg time, to Krasnoyarsk - respectively - Krasnoyarsk.

“That seems to be all clear! But wait! What are these numbers and letters, I can't understand anything! " - do not be alarmed! Now everything will become clear!

For example:

1. SKOROHODOVA / ANNA MR
2. 9Y4567 L 18FEB 3 DMBXAB HK1 0530 2 0540 0940 + 1 * 1A / E *

1. Your surname and first name in Latin.
2. Departure information:

• Airline and flight number (9Y - Kazakhstan airport, 4567 - flight)
• Departure date (18FEB - February 18)
• Point of departure. In our example, both in Kazakhstan and in France there are many airports, therefore codes are indicated according to the IATA system (DMB - Aulie-Ata, Taraz, XAB - Abbeville with the city of the same name)
• Registration end time (usually absent)
• Departure and arrival time (arrival in this example will be the next day, therefore +1)

Also in addition: you can have several such flights, so the number of lines will be larger.

Checking your reservation through your ticket number is also possible, but not always available, since this service is not provided by all partners involved in the sale of airline tickets.

It is recommended to have this document with you and keep it until the end of the trip, it may be needed to enter the airport building and pass through passport control. Remember that knowing the ticket number, you can check all the information in advance.

How to understand the electronic database?

You are about to leave home and go to the airport, but there is no guarantee that upon arrival there your flight will not be delayed due to weather conditions, or will not be canceled at all. Although all the parameters are written in the itinerary receipt, and the ticket number has been checked a dozen times, no one can guess this. Usually, a list of flights, as well as their status, is displayed on the board at the airport.

The following inscriptions are possible:

• Boarding - boarding
• Delayed - the flight is delayed
• Check-in - check-in has started
• Departed - flight departed
• Canceled - flight canceled
• Scheduled - the flight will depart on schedule
• Gate open - boarding has started
• Gateclosing - registration ends, you need to hurry
• Gate closed - registration is over

It is in order that the unexpected inscription at the airport does not take you by surprise, it is worth using these tips: enter one of the airlines' websites, type in the flight number in the search, or indicate the route, get the desired answer!

Remember that for checking the order, the number is indicated in one of the global Internet systems, and when buying a ticket, the electronic data is saved.

Now you know everything about how to check air tickets, decipher booking information and check flight status. You can safely pack your things and go on a trip, knowing only your order number! We hope that thanks to these tips and explanations, the entire flight procedure (from buying a ticket to the moment the plane arrives at its destination) will not be a burden for you! Successful flight!

Online ticketing services are becoming popular and in high demand. With the advent of this innovation, the procedure for air travel has become much easier - passengers no longer have to crowd in line to book a seat on board, and the boarding itself is now faster.

Today, a third of the country's citizens are already familiar with such a service, and the rest of the customers of air carriers have not yet heard of such a possibility. Therefore, we will take a closer look at the electronic ticket, tell you how to use this receipt correctly and find out why the emergence of innovation is beneficial and convenient for Russians.

Online booking of seats on the liner requires documentary confirmation. An electronic ticket is a paper that indicates a purchase made on the Internet. Of course, in the common sense of people, e-ticket is a trivial receipt, which contains information about the airline customer and details of the planned transaction.

Data on the purchase of a specific ticket via the Internet is stored in the airline's electronic database, and the passenger is left with proof of the seat reservation on board. Such a document contains the following information:

• the initials of the flying passenger;
• passport data;
• date, exact time, flight number and coding;
• status of payment for services;
• the code of the seat reservation and the serial number of the route sheet.

In addition to this information, the e-ticket contains information about the airport, the duration of the flight and the class of service chosen by the client. During check-in for the flight, the passenger presents to the airport employee to show his passport and a receipt for the purchase made. No other papers required, so here you will be able to go through a similar procedure online and safely follow the plane after the announcement of the landing.

When booking a seat online, a potential airline client leaves an email address where a letter is received, which contains information about the flight. It describes the departure time, a list of airports through which the flight is planned, coding for data verification, passenger information.

In addition, the route sheet contains designation of the class of the seat and the duration of the flight. Such information is informative and contributes to a clear idea of ​​the airline customer about the upcoming trip.

The special code that such paper contains is the defining criterion. Using the code, the passenger checks whether the deal is valid or confirms the seat reservation when the flight date approaches. Unfortunately, the risks of counterfeiting are high here, so it is important to make sure that the document is legal. Such actions are available on specially designated sites or services of the airport.

To avoid unnecessary problems, experienced passengers check the authenticity of the paper immediately after purchase. It will be possible to check air tickets purchased via the Internet using several different requisites, which are indicated in this receipt.

Today, airline customers use their last name, flight number, or booking to make sure the e-ticket they buy is not a fake. Now that the specifics of buying such a ticket are known, we will find out how to verify the transaction and what you need to know for this.

We clarify the authenticity

Today, people have the right to use several options for reconciliation and clarification of data. Experienced netizens prefer online checks. This is a convenient way to find out if you are a victim of a scam. Moreover, the accuracy of the data obtained in this way is beyond doubt.

but there is a second way- clarification of information at the carrier's office. Here it is enough to contact an airline employee by phone and find out the details of the transaction. Having a receipt in hand, you will receive answers to any questions you are interested in from the official representatives of the company.

The information in the itinerary will help specialists find the necessary data in the computer and accurately describe the nuances of the future flight.

Reservation reconciliation

Intending to clarify the information on their own, the client will be able to check the electronic ticket for the plane using the reservation number in the network. To do this, use the six-digit cipher, which we mentioned above. Often it contains three numbers and three letters, for example, 234 CSD, such a combination of symbols is not stable - numbers and letters can be different and change places among themselves.

To book seats on board the aircraft and to further check the validity of the receipt, the client clarifies with the airport service which system the particular airlines work with. There are four reservations in the world: Amadeus, Galileo, Sirena-Travel and Sabre. Naturally, each service is based on its own portal on the web. Amadeus provides services on this site, clients will find the Galileo service on the portal by clicking on the link provided. Sirena-Travel is working.

For example, Aeroflot operates on the Sabre system, so all you need to do is go to the relevant website and confirm your booking. At the same time, it is advisable for the passenger to remember that booking seats on the liner has time restrictions. It will be possible to take advantage of this opportunity at least six hours before sending the board on the flight.

The algorithm for checking an electronic ticket is simple here. In the opened window of the site, the passenger enters the last name, first name and booking number. Then, after pressing the button "view flight information", a special board will open, where the day of the flight and other details are indicated. Here you can find information about the time of departure and arrival on the specified route, the name of the airline that provides such services. It is important to pay attention to the last line of the table - here the mark “order confirmed” will appear. The absence of such an entry indicates an error.

Checking the data by initials

If you are wondering how to check an electronic plane ticket by last name, it is almost impossible to do this. Indeed, in order to clarify the correctness of the information, the service will also require additional information, for example, the number of the order, receipt or booking. Consider this nuance, because the system processes complex data and gives an answer only in cases of correct information input.

The only thing you can check by last name is the booking number. True, such actions are likely in case of purchasing tickets on the OneTwoTrip service. On this site, using the passenger's initials, the serial number of the electronic route sheet, the client specifies the departure time, the date of departure and arrival at the desired destination, the place on board and the number of satellites. However, using the information received, it will be possible to conduct a comprehensive verification of the authenticity of the receipt.

Actions when inaccuracies are found

Suppose you succeed check your flight reservation or confirm your flight. But what if there is a mistake in the checked ticket? Of course, this is an unpleasant moment, but there are not enough grounds for panic. According to the rules, the passenger's initials are prescribed in the receipt, checking the data with the information indicated in the passport.

Having found a discrepancy between the data in the itinerary receipt with the real ones, hurry to contact the airline representative to resolve this issue

If you make a mistake in your last name or first name, you should contact the airport service as soon as possible and notify the appropriate specialists. In general, the administration of the airline offers customers several options for getting out of this situation. We list the methods in the form of such a list:

1. Airlines allow making edits into the printed routing sheet.
2. The carrier withdraws the ticket and invites the passenger to purchase a new document. The money spent is returned to you, but the company charges a fine for the damaged form.
3. Airline spokesperson considers mistakes to be insignificant and and authorizes to fly with the received ticket. The employee warns the registration service and guides on board of the liner about the revealed inaccuracies.

Sometimes there are situations where the client's initials are changed. The airline workers do not consider this nuance to be a mistake, but when registering a flight to the passenger, sometimes some additional questions arise from the employees of the airport services.

An inaccuracy in the spelling of the client's initials, an error in the passport number or the wrong date of birth is considered by the airport employees to be a defect that needs to be corrected. Here it is advisable to notify the administration of the airlines in advance so that the employees will change the ticket in the near future, indicating the exact information there.

The check of the plane's flight also requires careful examination by the client. The passenger specifies in advance the flight and the route he follows, the time, start and end dates of the flight and the name of the airport. It is appropriate to carry out such checks via the Internet or in another convenient way. In situations where there is no booking confirmation, do not despair. Here it is appropriate to contact the ticket seller and clarify the update of information on the desired flight. Conscientious market players will assist in such a matter and make the necessary adjustments, correcting an accidental oversight.

Timely clarification of the information specified in the ticket will save you from possible troubles in the future.

As you can see, purchasing an e-ticket is a modern and very convenient procedure that allows passengers to save time and facilitates the necessary nuances of the upcoming flight. However, protecting yourself from mistakes and fraud is the main task of the airline client, who intends to independently go through the necessary stages of such a procedure online. Check the authenticity of tickets in advance so as not to face an unpleasant surprise in the last seconds of check-in for the flight.

The purchase of e-tickets is gradually gaining popularity and is replacing the usual way of booking seats for a flight.
The six-digit booking code will help to verify the authenticity of the electronic ticket
You can check the authenticity of the electronic ticket online or by calling the airline office
Various airlines work with several booking services, which will be able to check the booking of the air ticket purchased on the Internet
By the last name indicated on the e-ticket, in some cases it will be possible to check only the booking number

29.03.2019, 10:33

You have chosen the airline with which you will fly, booked your plane tickets, but you still have doubts ... How can you find out if you have been able to book tickets online? Is everything all right? You can always check an air ticket purchased over the Internet.

What you need to check the ticket

• Reservation number (reservation code)
• Your surname in English

The flight booking number is an alphanumeric code consisting of 6 characters. It can be found on the ticket or in the itinerary receipt of the electronic ticket. So after booking a ticket on our website, you will receive a letter to your email address confirming the booking of tickets, as well as a reminder of their payment. After paying for the ticket, you will receive an itinerary receipt.

The itinerary receipt can also be found in your personal account, on the page of the booked order. To get access to the order, enter your personal account, or follow the link in the letter about booking the flight and enter the access code from the same letter.

The main ways to check an air ticket

There are 4 ways in which you can check an e-ticket purchased online.

You can check your flight reservation using online services. To do this, you need to know the booking number and the correct spelling of your surname in English. Where to get information about the booked ticket and how to do it correctly, as well as questions that arise along the way, we will tell you below.

What does it mean to check an electronic plane ticket?

When buying e-tickets for the first time, many ask themselves the question: “Will the airline cheat me, and where can I check the ticket reservation?”.

Let's first understand what an electronic ticket is. This is a document that contains information about you, the flight and the places of departure and arrival.

The e-ticketing system was first introduced in the United States in 1996. And since 2008, the International Air Transport Association has introduced this form as mandatory. So, what is the difference between an electronic ticket and a regular one?

To begin with, you will not have on hand the printed paper version of the ticket that you are used to dealing with. All data about the e-ticket you buy is entered on the airline's server and stored there for a certain amount of time.

That is, you do not need to print anything and present receipts for the payment of the ticket; at check-in, you simply show your passport (for which the ticket was purchased) and receive your boarding pass.
Do not worry about the fact that the ticket may be "lost". An electronic ticket will never be lost, since information about it is archived and entered on the air carrier's server. Even if there is a failure in the computer system, all data will be unzipped and your reservation will not be lost.

To make you feel more comfortable, you can always check your flight reservation using online servers. Go to the airline's website, enter all the required data (as a rule, this is the booking number and last name), and the system will display information about the e-ticket you purchased.

Reservation code on e-ticket

What is the booking code that we need to check the e-ticket?

The booking code is a 6-character alphanumeric code. It is indicated on the ticket or in the itinerary receipt.

Typically, in English, the line containing the booking code is called "BOOKING REFERENCE" or "BOOKING REF". In Russian, this line may be called "BOOKING DATA" or "BOOKING DATA".

How do I check my flight reservation?

Check e-ticket in several ways:

Don't know your rights?

1. Call the hotline of the airline where you booked your ticket. The operator will ask you for the booking code and your contact information, after which it will determine if there is such a booking, and will inform you of all the coordinates of your flight. This option is also convenient because you can find out all the information using one booking code (if you don’t know who the ticket was issued to).
2. Check your ticket booking online: on the website of the airline from which the ticket was purchased, or using flight booking systems.

Today there are 4 large e-ticket booking systems:

• Amadeus (website www.checkmytrip.com);
• Galileo (www.viewtrip.com);
• Saber (www.virtuallythere.com);
• Sirena - Travel (www.myairlines.ru).

Generally, if you are booking a tour through a travel agency, rather than directly through an airline, then the travel agency should tell you which of these sites you can view your ticket reservation on.

The principle of using these systems is very simple: follow the link to the site, a window opens in front of you with a table where you need to enter the booking code and your surname (as in a passport if you are flying abroad, or as in a Russian passport if you are flying within Russia ).

If suddenly you do not have a booking code in your hands, but only the e-ticket number and the passenger's surname are left, you can use the OneTwoTrip service (https://secure.onetwotrip.com/ticket/).

How to check an electronic ticket for its relevance?

There are situations when an airline cancels a flight a few days before departure or on the day of departure. This can happen for various reasons: bad weather, employee strike, lack of free planes, etc.

If you booked a ticket through an intermediary (travel agency), then he must notify you of this. But what about the situation when the intermediary turned out to be unscrupulous?

You also go to the site where you looked at the confirmation of the flight reservation and specify the status of the flight. If you see Confirmed, there is no problem. But if this column says "Not confirmed", then call the airline and specify the details.

Naturally, no one will leave you without a ticket. As practice shows, another airline can carry out the flight, and you will be informed about this by calling the "hot" line.

Nuances worth knowing about!

If you made one of the following mistakes when booking an electronic ticket, then do not be alarmed, but simply strictly follow the instructions.

• You have entered the wrong passenger's last name. This is a serious mistake, since if the information in your passport and ticket does not match, you may not be allowed on board. To fix this, call the airline or agency where you booked your ticket and find out what to do.
• If there is a mistake in your passport details or in the spelling of your e-mail address, also call the agency or airline and ask for changes.
• If you have chosen the wrong route or flight. Business class tickets are usually exchanged. But if you have an economy class, then the issue will be resolved at the discretion of the company. You may have to pay a certain amount.

After making all the changes, ask for a new e-ticket to be sent to you by e-mail, and again carefully check all the information entered!