On business or pleasure, from time to time we fly abroad. And then the question arises: how to behave in English-speaking airports? What questions can they ask there? What situations arise?
In this article, we will look at the most common words that you may need at an overseas airport. Let's start with registration and end with a successful arrival at your destination.
Well, let's go!
1. How to check in at the airport
When registration (check-in/ [check'in]) you will first of all be asked to show passport("passport" ["pɑːspɔːt] / [p`aspot]) and ticket("ticket" [ˈtɪkɪt] / [t`ikit]).
May I have your passport, please?
Can your passport, you are welcome?
May I have your tickets?
Can your tickets?
After that, you have to check a bag- ("check in luggage / bag" / [check e bag]).
Are you checking any bags?
You will register bags?
How many bags are you checking?
How much bags/suitcases are you registering?
The word is also needed here scale- ("scales" / [scale]).
Please, put your bag on the scale.
Please put a bag/suitcase on the scales.
We often take with us carry-on("hand luggage" [ˈkæri-ɒn] / [k'eri on]).
Do you have a carry-on bag?
Do you have any carry-on baggage?
Your carry-on is too large.
Your manual luggage too big.
Sometimes it turns out that your bag overweight("too heavy, overweight" [ˈəʊvəweɪt] / [`ouwaite]).
Your baggage is overweight.
Have your luggage preponderance.
By how many kilos is my baggage overweight?
How many kilograms do I have preponderance luggage?
However, instead of overweight simpler words can be used:
Your baggage is too heavy.
Your luggage too heavy.
Your baggage is too large.
Your luggage too large.
You have excess baggage.
You too lot luggage.
If you really have an advantage and have to pay extra, then you can ask about the price like this:
How much should I pay for excess baggage per kilo?
How much do I need to pay for a kilogram of excess baggage?
If you can take out something ( take out/ [take `out]) and put it in hand luggage right on the spot, you can report it as follows:
Let me take a few things out.
Let me lay out a few things.
If your suitcase contains fragile items, you can stick a sticker on it with the inscription fragile(fragile [ˈfræʤaɪl] / [fr'agile]) to inform airport staff.
Sometimes for different reasons flights (flight/ [flight]) lingering (delayed"delayed" / [delay]). You can be informed about this during registration:
Your flight has been delayed.
Your flight was detained.
If something happens canceled (cancelled[ˈKænsəld] / [k`ensseld]), you may hear the following:
Your flight has been canceled.
Your flight was canceled.
! Additional questions.
In the United States, it may happen that, for security reasons, you are asked additional questions upon registration. They might look like this:
Did you pack your bags yourself?
Did you pack your bags yourself?
Has your luggage been in your possession at all times?
Was your luggage with you at all times?
Did you leave your bag unattended at any time?
Have you left your bag unattended for at least some time?
Has anyone given you anything to carry on the flight?
Have you received any items from another person that will be with you during the flight?
The purpose of these questions is to ensure that potential intruders couldn't have planted anything in your suitcase.
You may also be asked the following:
Are you traveling with any liquids?
Do you have any liquids with you?
Are you carrying any firearms or flammable materials?
Do you have firearms or flammable items with you?
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2. Security at the airport
On guard you will walk through metal detector("metal detector" [ˈmɛtl dɪˈtɛktə] / [m`etl dite`kte]) and pass your luggage through x-ray machine("X-ray scanner" [ˈɛksˈreɪ məˈʃiːn] / [exr`e mach`in]).
IN x-ray machine built in conveyor belt("conveyor" / [conv'ee bet]), on which the luggage is put. You will most likely be asked to:
Put your bags on the conveyor belt, please.
Put your bags / suitcases on conveyor, you are welcome.
When you pass through the metal detector, you may be asked to remove your shoes or ask additional questions about the presence of metal objects. Additional requests might look like this:
Spread your arms out please.
Spread your arms out to the sides, please.
Open your bag.
Open your bag.
Take your shoes off.
Take off your shoes.
Please, take off your jacket.
Please take off your jacket.
Take off / remove your belt.
Remove the belt.
Do you have any keys or change in your pockets?
Do you have keys or small coins in your pockets?
If you have a computer in a case with you, then you can also ask:
Do I need to take my laptop out of the bag?
Do I need to take my laptop out of my bag?
To which you will most likely be answered "yes".
When the screening procedure is over, you will be asked to:
Have a nice flight!
Pleasant flight!
3. Boarding announcements
Each airport is divided into large parts - terminals (terminals[ˈTɜːmɪnlz] / [t`eminls]). Each terminal, in turn, has a certain amount of exits (gate/ [gate]) through which landing (boarding[ˈBɔːdɪŋ] / [b`odine]) on the plane. After we have passed the security post, we should wait for the announcement of the beginning of boarding the desired aircraft.
During this time, we can hear the following things:
Flight ___is now boarding at gate ___.
Flight ___ lands at Gate ___.
We would now like to invite all passengers to board.
We would like to invite all passengers to board.
There has been a gate change.
The boarding gate number has changed.
This is the final boarding call for ___.
This is the last call to board the plane ___.
4. Communication on board the aircraft
On board you can ask flightattendant("steward, stewardess" / [flight at'endant]) in addition to food and drinks, for example, pillow("pillow" [ˈpɪləʊ] / [p`ilou]), blanket("blanket" [ˈblæŋkɪt] / [bl`enkit]), napkins("napkins" [ˈnæpkɪnz] / [n`apkins]).
Use the following polite phrase:
Could I have a __________?
And don't forget to say thank you.
5. How to get through customs and collect your luggage
Hurray, here we are, finally! The first thing we have to go through here is customs("customs" [ˈkʌstəmz] / [k`astemz]). Here you may be asked a few general questions regarding your visit: paragraph destination (destination[ˌDɛstɪˈneɪʃən] / [destin`eishen]), target (purpose[ˈPɜːpəs] / [п`ёпэс]) visit, the availability of items that you need declare (declare/ [dikl'ea]). For instance:
What is your final destination?
What's your final paragraph destination?
What is the purpose of your visit?
What is target your visit?
How long are you staying in ____?
How much time are you planning to spend in ___?
Do you have anything to declare?
Do you have something that it takes declare? (We are talking about weapons, medicines, a lot of money - that is, about things that may be prohibited in the country where you arrived, and for which you will have to pay taxes).
In order to collect your suitcases, you have to find a department called: baggage claim("customs" [ˈbægɪʤ kleɪm] / [b`egidge clame]) or baggage reclaim("customs" [ˈbægɪʤ rɪˈkleɪm] / [b`egidge rклklem]) - that is, a baggage claim point.
It also happens that in the confusion we lose things at the airport. In this case, you can try to search for them in the lost property office ( lost property/ [Lost Propeti] in Europe and the UK, or lost and found/ [Lost and Fund] in the USA).
If suddenly something happened to your luggage: let's say it was lost (lost/ [Lost]), or damaged (damaged[ˈDæmɪʤd] / [d`emijd]) or some things are missing ( missing[ˈMɪsɪŋ] / [m'isin]), you can tell the staff about it using the following phrases:
My baggage was lost.
My luggage was lost.
My baggage was damaged.
My luggage damaged.
A few things are missing from my baggage.
Out of luggage gone some things.
That's all, I hope the article was useful and interesting! Happy travel!
Most travel starts from train stations and airports. Airports of different cities and countries differ from each other in the same way as these countries themselves. But the procedure from registration to boarding the plane, and then after landing to leaving the city is the same.
If you are an inexperienced tourist stranded at an airport abroad, knowing a few useful English phrases at every stage of your airport stay can come in handy. In any country in the world, airport personnel speak not only their native language, but also English. Therefore, English at the airport is necessary as nowhere else, and the topic of the airport in English is one of the most demanded.
We suggest going all the way through the airport, simultaneously memorizing the necessary words and phrases for dialogue at the airport in English.
So, English at the airport.
- First, you need to find the check-in counter- of your airline to check in for the flight - check in for the flight and drop off your luggage - baggage / luggage.
At the counter you show your passport and ticket - ticket, if you have issued an electronic ticket- e-ticket, then only a passport. At the counter you may be asked a question - Would you like a window(window seat) or an aisle seat(aisle seat)? Next, you put your luggage on the scales and show your hand luggage ( a carry-on / hand luggage). After that you will be given a boarding pass - boarding pass with luggage tag - baggage tag which you will need to keep until you collect your baggage at your destination.
- After registration, you need to go through passport - passport control and customs control - customs control... There you will be asked to put your phone, watch and keys in a special tray - tray and go through the metal detector frame.
- All formalities are completed, you can safely wait for boarding in the waiting room - departure lounge... It is advisable to choose a place closer to the gate - gates from which the landing will be made. You can track the status of your flight on the scoreboard:
- check-in- registration is in progress
- boarding- landing in progress
- delayed- Is the flight delayed.
Watch the announcements carefully - the departure gate may change. In this case, you will hear an announcement similar to the following: "The departure gate for flight №№№ has been changed to №№"
- After landing at the arrival airport - arrival, you also have to go through passport control. Here you may be asked a question about the purpose of arrival in the country - "What" s the purpose of your visit? ", which can be answered in monosyllables - business / tourism... Sometimes they may ask where you plan to stay "Where are you staying here?" Usually, in this case, it is better to have a printout of the hotel or apartment reservation with you, since rarely anyone can remember the address of their stay.
- Having received the stamp in the passport of arrival, we go to receive the luggage. First you need to find a hall with luggage conveyor belts - carousel... You can ask the airport workers - "How do I get to luggage claim? / Where do I collect my baggage?"... We approach the necessary tape, wait for our suitcase and head towards the exit to the city - exit to the city.
We have listed words and phrases in English at the airport at the points that every traveler goes through. As you can see, if you get by with the minimum vocabulary, there are not so many of them.
It's good if everything goes according to plan and there are no unforeseen situations. But, unfortunately, sometimes troubles happen. For example,
- you missed your flight. In this case, you contact an airport employee: "I" ve missed my flight... - I missed my flight. What should I do?- what should I do?" In this case, you will most likely be answered - “We" ll get you on one of the next flights- we will send you on one of the following flights ”. True, in this situation, you will have to pay an additional service fee - service fee.
- you did not find your luggage on arrival, or it arrived damaged. Phrases for this case:
- I lost my luggage - my luggage is missing / my suitcase hasn’t arrived.
- my baggage is damaged - my luggage is broken
In this case, you will be prompted to fill in - fill in form and leave your contact details.
You are now armed with the minimum English vocabulary you need to communicate at the airport. Of course, this list can be continued, you can learn whole phrases in order to conduct a dialogue at the airport in English and feel more confident. Such mini-stories, dialogues, divided by topic, you can find on the English language learning service Lim-English... There is a whole course devoted to the topic "Tourism". In Lim-English, you can not only learn the necessary vocabulary in the most convenient form, find and remember any dialogue at the airport in English with translation, but also listen to phrases in their original sound. The topic of tourism and travel on the site is not limited to the airport, but Lim-English there is everything you may need on your trip - phrases for an airplane, hotel, city, restaurants, shops and other places where English may be needed with a high degree of probability.
English can help you not only feel confident in any English-speaking country, but also easily buy a ticket for the required flight at the airport, check in and fly wherever you want from any country in the world. English at airports is one of the most widely spoken languages of international communication.
That is why you should learn a few obligatory phrases in English for communicating at the airport, if you do not want to constantly go abroad only as part of a tourist group led by a guide. You can get the feeling of freedom of movement and real rest by traveling on your own, without intermediaries when communicating with foreigners. In order to have a great time abroad, it is also worth knowing and.
For full-fledged communication at the airport abroad, you need to remember just a few phrases.
Phrases for booking flights
Here are some examples of phrases to help you book your ticket.
I'd like to make an airline reservation - I want to book a plane ticket.
A phrase with which you can start communicating with airport employees. You immediately communicate your goal, the same phrase can be said differently, adding various details:
- Please reserve the next flight to London - Reserve the next flight to London, please.
- I'd like to make a reservation on the Boston flight - I would like to book a ticket for a Boston flight.
- I'd like to make a reservation on the 9:25 morning flight from New York to Moscow - I'd like to reserve a flight from New York to Moscow at 9:25 am.
- I'd like to book a seat to New-York - I would like to book a ticket / seat to New York.
- I'd like to cancel my reservation - a phrase to cancel an order.
- I'd like to change my reservation - the phrase for making changes to the order.
If you want to know about the availability of tickets for the flight you need:
- Is there a flight to London? - Is there a flight to London?
- Where is the next flight to London? - When is the next flight to London?
Organizational matters
You can and should ask questions to the airport staff: they will help you understand how long and comfortable your flight will be. These phrases can help you eliminate all inaccuracies when boarding a flight, find out the necessary information and simplify the check-in and flight process.
| Phrase | Transfer |
Just nine simple questions will help you solve most of the organizational issues at the airport:
|
|
Signs on the scoreboard
The inscriptions on the scoreboard will help you navigate the airport, as well as find out the maximum information about the flight. Remember, there are two boards with the information you need: for arriving flights and those for departing. Try not to confuse them:
- Arrivals - arrival board
- Departures - departure board
Departure scoreboard
In the graph Destination or To the board indicates the direction of the flight, which will not be difficult for you to read (this is the name of the city and, in some cases, the name of the airport).
You will see the flight number in the column Flight.
One of the important scoreboards: Status /Remarks. Through this column, you can find out that:
- Boarding
- Canceled or Diverted
- Check-in or Counter open - registration has started (the number of the registration desk may be indicated next to it)
- Scheduled or On time - the plane will take off according to the schedule
- Delayed - the flight is delayed (time can be indicated immediately)
- Take off - the plane is preparing for takeoff (it has already left the departure gate)
- Departed or Airborne - the plane took off
- Gate open or Go to gate - the boarding gate is open, the number of the gate for boarding appears immediately
- Gate closing or Last call (Final Call) - registration is coming to an end, you have a few minutes left
- Gate closed - check-in is complete
Arrival board
It looks like a departure board, so they can be confused. The scoreboard has three main columns: Destination (destination), Scheduled (time of arrival according to the schedule), Actual (actual time of arrival). At different airports, the inscriptions on the scoreboard may differ from each other.If unforeseen circumstances arise
These phrases will please few. We all really do not like anyone to change our plans, and yet, it is better to know a few phrases that will help find a way out of their problem situation, resolve a possible conflict.
- My luggage hasn’t arrived - My luggage has not arrived yet.
- Here is my claim tag - This is my baggage claim.
- I didn "t receive the claim tag when I checked in - I was not given a baggage receipt at check-in.
- My baggage is broken, and some things are missing - My baggage was damaged, some things are missing.
You can remember the words you need at the airport thanks to.
As Anthony Price aptly put it, the devil redesigned hell by learning from his experience in airport planning. Indeed, travelers sometimes have to wander around the airport for a long time, hoping to find the right gate or gate in principle. It is especially difficult for those who are abroad: without knowledge of the English language, it can be very, very difficult to navigate the terrain. But what if the flight is very soon, and you have forgotten English? For you, we have developed a complete and understandable phrasebook on the topic "English at the airport", as well as detailed instructions on how to navigate the airport abroad. At the end of the article, free material with all phrases is presented, as well as a dictionary with useful vocabulary on the topic "English at the airport".
So you've decided to go abroad by plane. A trip to another country promises to be exciting, and you are already happily packing your bags. However, once again putting the cat out of the bag, you suddenly remember that on the way back you will need to order a ticket, communicate with the airport and customs officials - and all this will have to be done in English. It's good that we have foreseen this situation and prepared for you the simplest instructions with useful phrases in English for communicating at the airport. Explore and use!
Ticket booking
You can order a ticket (to book a ticket) online, by phone or at a special point of sale. Let's say you buy a ticket at the box office. Do not forget to clarify the details of the flight (a flight): are there intermediate landings, is it possible to take a window seat, are there any discounts on your ticket. Use our selection of phrases to book tickets in English.
| Phrase | Transfer |
|---|---|
| Starting a conversation | |
| I'd like to make an airline reservation. | I would like to book a plane ticket. |
| I'd like to book a seat to Moscow. | I would like to book a ticket to Moscow. |
| One business class / economy class ticket to Moscow, please. | One ticket to Moscow in business / economy class, please. |
| I'd like to make a reservation on the Moscow flight. | I would like to book a ticket for a Moscow flight. |
| I'd like to make a reservation on the 7.45 evening flight from London to Boston. | I would like to book an evening flight from London to Boston at 19:45. |
| Questions about ticket prices | |
| How much is an air ticket to Moscow? | How much is a plane ticket to Moscow? |
| How much is a child's ticket? | How much does a child ticket cost? |
| Is there any discount? | Are there any discounts? |
| Flight questions | |
| What flights are to Moscow Domodedovo? | What are the flights to Domodedovo airport in Moscow? |
| Is it a connecting flight? | Is this a connecting flight? |
| Does the flight land somewhere before the final destination? | Is there a stopover on this flight? |
| Is that a direct flight? | Is that a direct flight? |
| Where do we land before the final destination? | Where will we have a stopover? |
| How long does the flight take? | How long does the flight last? |
| Do they serve food? | Will they be fed during the flight? |
| What can I take to the cabin? | What can I take with me to the salon? |
| Wishes to the place | |
| I'd like a window seat, please. | I'd rather have a window seat, please. |
| I'd like an aisle seat, please. | I'd rather have a seat next to the aisle, please. |
| Clarifying questions | |
| Is there a bus to the airport? | Is there a bus to the airport? |
| What time do I have to check in? | What time should I check in for my flight? |
| Where do I check in? | Where do I check in? |
| When is boarding time? | When is the landing? |
| When does boarding begin? | When does boarding start? |
The operator will explain all the details to you and ask clarifying questions in English.
| Phrase | Transfer |
|---|---|
| Where will you be flying? | Where are you flying to? |
| What is your final destination? | What is your arrival point? |
| Do you prefer a window seat or an aisle seat? | Do you prefer a window seat or aisle seat? |
| Flight number 777 will take off from LaGuardia Airport at 7.45 PM. | Flight 777 will depart from LaGuardia Airport at 19:45. |
| The plane starts boarding at 7 p.m. | The boarding will start at 19:00. |
| Boarding will start 45 minutes before the departure time. | Boarding will begin 45 minutes prior to departure. |
You can call back a few days after placing the order for the ticket and confirm the reservation, change the ticket or inform about the cancellation of the reservation. Do this with the following phrases:
| Phrase | Transfer |
|---|---|
| I'm calling to confirm my reservation for tomorrow. It's on British Airlines flight 777. | I'm calling to confirm my reservation for tomorrow. This is British Airlines flight 777. |
| I'd like to change my reservation. | I would like to change my booking. |
| I'd like to cancel my reservation. | I would like to cancel my booking. |
Now let's imagine another situation: you were going to stay abroad for a couple of weeks, but a few days after your arrival, your boss calls you and says that you need to urgently return to work. In this case, you urgently stuff all your things into your suitcase and leave for the airport to buy a ticket for the first flight. You can use the same phrases as when booking at the checkout. And here are a couple more suggestions that you might find useful:
| Phrase | Transfer |
|---|---|
| When is the next flight to London? | When is the next / next flight to London? |
| Will this flight leave on time? | Will this flight depart on schedule / on time? |
| Can I get my refund for another ticket? | Can I get a refund for another ticket? |
If you book your ticket online, it is important for you to memorize a few words and phrases. Let's consider a purchase form using the AZair service as an example.
| Word / Phrase | Transfer |
|---|---|
| return | a round-trip ticket |
| one way | A one-way ticket |
| take me anywhere | take me anywhere (search for suitable destinations according to your parameters) |
| search might take a little longer | search may take a little longer |
| cheapest flight between dates | the cheapest flight within the specified time period |
| when to fly | when is the flight |
| depart soonest on | departure not earlier |
| return latest on | return no later |
| fly on fixed dates | fly on certain dates |
| I want to stay ... days | I want to stay for ... days |
| advanced search parameters | advanced search settings |
| return to same depart airport | return to the same airport from which you departed |
| return from same arrival airport | return from the same airport where you arrived |
| stop-over time | duration of transplant |
| outbound time | flight time to destination |
| inbound time | return flight time |
| transfer only inside Shengen area | transfer only in the Schengen area |
| allow ground transfer between airports | allow ground transport between airports |
| travelers | number of passengers |
| adult | adult |
| child | child |
| infant | baby |
| only direct flights | direct flights only (non-stop) |
| I don’t mind waiting at the airport overnight. | I don't mind spending the night at the airport. |
| next flight can be next day | the next flight may be the next day |
| show prices in ... | show prices in ... |
Arrival and check-in
We think it is not worth reminding you once again that you need to arrive at the airport 2-2.5 hours before departure, then you will calmly resolve all issues and be on time for your flight.
If you have an e-ticket, we recommend that you print it out in advance. In addition, you can go online check-in in advance for the flight and receive a boarding pass, which will indicate the terminal number you need to arrive at and the seat number on board. aircraft. We advise you to go to the airport website, look at the map and find out in advance where the terminal you need is located. There you can also find out if there is a bus (a shuttle) and how quickly to get to the terminal. These simple steps will allow you to speed up the check-in procedure and avoid the hassle. If you checked in online, you will need to find a drop-off counter at the airport.
Once you've arrived at the airport, look for the departures board. On it you can see information about the flight - the inscription on-time (on time), delayed (the flight is delayed) or canceled (canceled). In addition, the information board will indicate the number of the check-in counter / desk for your flight.
At the front desk, airport staff will check your documents. If you only have a ticket, you will be given a boarding pass here. Also, at check-in, you check in all your luggage, except carry-on luggage. You can find out more about what kind of hand luggage is allowed in this airline on the company's website.
Check in a vase that you bought as a gift for your beloved grandmother? Then ask to be marked "fragile" on your luggage. Grandma will approve! When checking in your baggage, use the following phrases in English:
Airport staff will communicate with you using the following phrases:
| Phrase | Transfer |
|---|---|
| May I see your passport, please? | Your passport, please. |
| Do you have any luggage? | Do you have luggage? |
| You have to check-in your luggage. | You must check in your baggage. |
| Open your case for examination, please. | Please open your suitcase for inspection. |
| How many pieces of baggage do you have? | How much baggage are you carrying? (number of bags) |
| Place your bag on the scale. | Put your bag on the scales. |
| Do you have any carry-on luggage? | Do you have any carry-on baggage? |
| Carry-on can’t weigh more than 10 kilos. | Carry-on baggage must not weigh more than 10 kg. |
| Your luggage is 6 kilos overweight. | Your baggage overweight is 6 kg. |
| Your luggage is overweight. | Your luggage weighs more than it should. |
| I'm afraid, you’ll have to pay for excess luggage. | I'm afraid you will need to pay extra for the edge. |
customs control
You have safely checked in your luggage and are going to go through customs control light. Here your documents will be checked again. In order not to detain yourself and other passengers, put all metal things and electronic devices from your pockets and go through the metal detector frame. In this case, carry-on baggage is also scanned for the presence of prohibited items. Customs officers may use the following phrases when communicating with you:
| Phrase | Transfer |
|---|---|
| Put your tablet out of your bag, please. | Please take your tablet out of your bag. |
| Take out your cell-phone and place it on the tray, please. | Please take out your mobile phone and place it on the tray. |
| Take off any metallic items and put them on this tray, please. | Please remove all metal objects and place them on this tray. |
| You can’t take this liquid on the plane. | You cannot take this liquid on an airplane. |
| Open the bag, please. | Please open the bag. |
| Do you have anything to declare? | Do you have anything to declare? |
| Do you have anything forbidden in your suitcase: drugs, guns, explosive materials? | Do you have prohibited items in your suitcase: drugs, weapons, explosives? |
| Is there anything sharp or dangerous in your hand luggage? | Are there any sharp or dangerous items in your carry-on baggage? |
| I must confiscate these goods. | I am forced to confiscate these things. |
| You may pass on. | You can go through. |
When communicating with airport staff, the following phrases may come in handy:
| Phrase | Transfer |
|---|---|
| I have nothing to declare. | I have nothing to declare. |
| I need a customs declaration form. | I need a declaration form. |
| How much liquor can I take? | How much booze can I carry? |
| How many cigarette blocks can I take? | How many cartons of cigarettes can I carry? |
| I have only my personal belongings. | I only have personal belongings. |
Boarding the flight
Did you go through all registration circles quickly? If you have a lot of time, go to a departure lounge. And if you have not only time, but also some money, do not deny yourself the pleasure of strolling through a duty-free shop.
You can also walk around the airport. You can navigate by using the map - let's see the diagram of Heathrow Airport.
| Word / Phrase | Transfer |
|---|---|
| public areas | public places |
| passenger areas | seats for passengers |
| baby care | mother and child room |
| baggage reclaim | baggage claim |
| car hire | car rental |
| meeting point | meeting point |
| wireless hotspot | internet access point |
| immigration inquiries | immigration control |
| self check-in point | place for self check-in |
| cash-machines | ATM machines |
| post office | Postal office |
| VAT return | VAT refund counter |
| hotel reservation center | hotel room reservation center |
| group arrivals meeting point | meeting point for groups |
| game grid amusements | slot machine hall |
| customs red point | red customs corridor (for the declaration of goods) |
| airline inquiries | airport information service |
| mezzanine level | lowest floor |
| first floor | ground floor |
Walking around the airport, buying perfume, cosmetics and grabbing a couple of bottles of good alcohol for gifts, you hear the announcement of the boarding of your flight. Clutching dear purchases and an empty wallet to your chest, go to the desired exit (a departure gate). The gate number can be found on your boarding pass and on information screens at the airport. We recommend that you pay attention first of all to the information on the electronic boards, since sometimes airports change the exit numbers for the flight shortly before the boarding announcement. Before boarding, you will need to present your boarding pass. Don't waste it: it is usually marked with your baggage check-in number, so you will need it upon arrival.
During your stay in the lounge, you may hear various announcements in English at the airport. It will be helpful to understand them too:
| Phrase | Transfer |
|---|---|
| Tickets and luggage registration for flight number 777 to Moscow proceeds at stand 5. | At counter 5, the registration of tickets and baggage for flight 777 to Moscow continues. |
| Flight number 777 of Lufthansa Airlines has been delayed until 7 p.m. | Lufthansa Airlines flight 777 will be postponed until 19:00. |
| Tickets registration for flight number 777 to Moscow is completed. | The registration of tickets for flight number 777 to Moscow has been completed. |
| The gate closes 15 minutes before departure. | The exit closes 15 minutes before departure. |
In the plane
You are finally on board the plane. Congratulate yourself - you have successfully passed the most difficult stage of your flight. Now you can relax and get some sleep. Just before that, you need to find your place. To do this, use the following suggestions:
| Phrase | Transfer |
|---|---|
| Where is the seat 15A? | Where is seat 15A located? |
| Could you please direct me to my seat? | Could you show me where my place is? |
| Could I change seats with you? | May I swap places with you? |
| I would like to change my seat. | I would like to change the place. |
| Could you help me with my carry-on luggage? | Could you help me with my carry-on luggage? |
| Could I have a blanket, please? | Could you get me a blanket, please? |
| I would like something to drink. | I'd like a drink. |
| Can I have another drink? | Can I have another drink? |
| May I recline my seat? | Can I recline the seat back? |
| Sorry, can I get past? | Sorry, can I get through? |
| I don’t feel very well. | I feel bad. |
| I want an airsickness bag. | I need a hygiene bag. |
Before or during the flight, the flight attendant makes several important announcements. They usually mention the following phrases:
| Phrase | Transfer |
|---|---|
| Welcome on board. | Welcome aboard. |
| We will be cruising at 10,000 meters. | Our flight will take place at an altitude of 10,000 meters. |
| Please stow your hand luggage in the overhead locker or under the seat in front of you. | Please place your carry-on baggage on the shelf above you or under the seat in front of you. |
| Even if you are a regular traveler, please listen carefully to the following announcement for your own safety. | Even if you travel frequently, please listen carefully to the following safety rules. |
| Please, fasten your seat-belts for maximum security and turn off all electronic devices. Our plane is ready to take off. | Please fasten your seat belts for maximum safety and turn off all electronic devices. Our plane is ready to take off. |
| Make sure your seat belt is fastened. | Make sure your seat belt is on. |
| Smoking is prohibited throughout the flight. | Smoking is prohibited during the flight. |
| Your lifejacket is under your seat. | Your life jacket is under the seat. |
| The emergency exits are located here, here and here. | Emergency exits are located here, here and here. |
| Please, put your chairs into an upright position. | Please bring the seat backs upright. |
| We are approaching an area of turbulence. | We are approaching a zone of turbulence. |
| Your oxygen mask will drop down from above. | Your oxygen mask drops out from the top. |
| Please, remain seated until the plane comes to a complete standstill. | Please remain in your seats until the aircraft comes to a complete stop. |
At the airport of arrival
With landing! Hopefully the landing was soft. To make our phrasebook as complete as possible, let's imagine that you are arriving in an English-speaking country. In this case, at the airport of arrival, you need to go through customs and passport control again, as well as fill out a declaration if you import goods for sale or goods whose total value exceeds the established norm. In addition, the customs officials will ask about the purpose of arrival and the place of accommodation. You may be asked the following questions in English at the arrival airport:
| Phrase | Transfer |
|---|---|
| What is the purpose of your visit? | What is the purpose of your visit? |
| How long are you planning to stay? | How long do you plan to stay in the country? |
| How long do you intend to stay? | How long are you planning to stay here? |
| Where will you be staying? | Where will you stop? |
| Have you ever been to the USA before? | Have you been to the USA before? |
| Have you filled out your customs declaration? | Have you completed the customs declaration form? |
| How much foreign money / currency have you got? | How much foreign currency do you have with you? |
| Any foreign money? | Do you have foreign currency? |
To give a confident answer, use the following phrases:
| Phrase | Transfer |
|---|---|
| It is a business trip. | I'm on a business trip (about the purpose of my arrival). |
| It is a pleasure trip. | I came to rest. |
| I am traveling the world. | I travel the world. |
| I'll be staying for one week. | I am going to stay in the country for one week. |
| I'll be staying at a hotel / relatives place / friends place. | I will be staying at a hotel / with relatives / friends. |
| This is my first visit. | This is my first visit (to the country). |
| May I have another customs form? | Can I have another declaration form? |
The final part of our flight epic is baggage claim. You need to go to the transport belts and see which one shows your flight number. Upon receipt, be sure to check the number on your boarding pass and the number on the tag on your bag - they must match.
Unseen circumstances
It's good if the flight goes smoothly without a hitch. But what if something happened to you? Seek help from airport staff using these phrases:
| Phrase | Transfer |
|---|---|
| I have lost my ticket / boarding pass / passport / carry-on luggage. | I have lost my ticket / boarding pass / passport / carry-on baggage. |
| I have lost my child. | I lost my child. |
| I have lost my group. | I fell behind the group (tourist). |
| I didn’t receive the claim tag when I checked in. | I did not receive the claim tag when I checked in. |
| My baggage is broken, and some things are missing. | My luggage is damaged and some items are missing. |
| My luggage hasn’t arrived. | My luggage hasn't arrived. |
| My luggage has been lost. | My bag is lost. |
Prepare all the necessary documents in advance and put them in one folder, which will always be in your hands. You can also purchase a handy an aircraft document organizer. We recommend that you make photocopies of all documents and put them in your luggage or carry-on luggage. In this case, if you lose the originals, you will at least have copies, and it will be easier for the police to help you.
2. Don't take anything extra on board
Do not bring sharp items like a nail file - this will save you unnecessary explanations at customs. Check in advance the airline's requirements for hand luggage: food is usually allowed to take baby food, fruit and even sandwiches. Pack the liquids in small containers with a volume of no more than 100 milliliters each and no more than a liter in total and put them in a transparent cosmetic bag with a zipper. If, for medical reasons, you need to take a certain medication, get a special doctor's note in advance. It is also worth clarifying whether an umbrella (an umbrella), a suit bag and a laptop (a laptop) are included in the set weight of carry-on baggage or are counted separately.
3. Language will bring to London
Even if an unfamiliar airport seems to you like the labyrinth of the Minotaur, remember that there is an exit from here too. Ariadne's thread, or rather, help, will be offered by any airport employee, do not hesitate to contact him. The main thing is not to panic. Once you realize you are lost, find the airport's information desk - they are located throughout the building.
4. Practice educational dialogues
In addition to the above phrases, it is also helpful to listen to examples of dialogues that may take place at an airport. When you listen to such audio recordings, repeat the phrases, this will help you remember them better. Find airport conversations in English at espressoenglish.net and talkenglish.com. It’s also worth reinforcing the phrases you’ve learned in practice exercises such as agendaweb.org, which has many assignments for those planning to travel.
And if you want to feel comfortable on the trip, we suggest you download it - its main character, Alexei Chaikin, will take you on a tour of London and help you communicate with foreigners without any problems.
Complete list of words and phrases for download
At the end, we suggest you download a document that contains all the useful words and phrases from the article.
(* .pdf, 312 Kb)
Now you have stocked up with all the necessary vocabulary to conduct a conversation in English at the airport. Try to remember it and boldly go on the road. We wish you a pleasant flight!
Anyone who has been at the airport at least once knows how difficult it can be to navigate, especially in a hurry, and how difficult it is sometimes to find the right exit or platform. Especially if there is no time, you need to act in an orderly and error-free manner. If in your home country the issue can be resolved by contacting an airport employee, then in a foreign country things can be more difficult. If your English is below the initial level and it is difficult to conduct a dialogue in English at the airport, then you will have a very, very difficult task.
English at the airport is an international language, it is spoken at every airport in the world. Having learned the necessary phrases in English, you can easily explain your problem or find a gate at any airport. Today we will look at the topic of conversational dialogues at the airport, in which we will reveal the main situations that occur before landing, after it and during the flight. After studying this topic, you will feel much more confident at a foreign airport!
The first phrase you need to know in English is to book ticket, which means "order a ticket." This can be done online, by phone or directly at the checkout. If you do this at the checkout, you cannot do without communication with the operator. This will require additional knowledge, that is, you will need to learn more colloquial phrases. Remember that when ordering a ticket at the ticket office, you must first clarify some details about the flight:
- Are there any empty seats at the window (window seats)
- Are there intermediate landings
- Is it possible to use a coupon discount, if it exists (discount)
Consider the basic English phrases you need to know in order to start a conversation correctly:
- When to book a plane ticket
- I need to register a ticket for a Moscow flight
- To order a ticket to Moscow.
English translation:
- I'd like to make an airline reservation.
- I'd like to make a reservation on the Moscow flight.
- I'd like to book a seat to Moscow.
Consider questions of the clarifying type with translation, which will be useful to everyone for a conversation at any airport:
- When is the landing?
- When does boarding start?
- Where do I check in?
English translation:
- When is boarding time?
- When does boarding begin?
- Where do I check in?
The following table shows the questions that are related to flight and can be used on an aircraft:
Such phrases can be asked to flight attendants. English for flight attendants is, one might say, English for passengers. During the dialogue, you need to understand what they are saying to you and give the correct answer. Having learned the above phrases, you can easily communicate and clarify the nuances that interest you.
Airport Dialogue in English: Essential Phrases to Make Your Flight Easier
There are certain phrases that relate to a comfortable flight, for example, many passengers want to get a ticket at the window. For this you need to say I'd like a window seat, please... If, on the contrary, you prefer an aisle seat, say I'd like an aisle seat, please.
And of course, you need to know twice two questions that relate to the cost of tickets. If you want to ask for discounts, please tell Is there any discount? If you are traveling with children, please remember that tickets for children are cheaper than tickets for adults. This also needs to be clarified. To do this, ask How much is a child's ticket?
Important! Not always a child ticket is minus 50% of the cost of an adult ticket. Each airline dictates its own terms. If you want to know all the nuances of the price in advance, visit the airline's website. Better yet, contact an employee. With the money saved, you can buy gifts for loved ones in duty free.
When these phrases are learned, move on to the rest. Remember that conversations are two-way communication. You speak, the interlocutor answers, or asks. You need to understand what you are being asked or said. Dialogue in English at the airport is a common thing. You need to know the basic phrases by heart.
Consider a table where we point out the main questions that an employee will ask you:
English at the airport for booking, replacing or canceling tickets
There are times when you need to cancel your booking or change your ticket. If you want to change your booking, please say I'd like to change my reservation... If you need to cancel your reservation, please say I'd like to cancel my reservation... If you want the other way around - confirm the booking, tell I'm calling to confirm my reservation for tomorrow. It's on British Airlines flight 777.
Important! These are rough phrases. Flight names and numbers are just an example. You need to know your specific flight and its number. The sentences contain fictitious flights, for example. While filling out the papers, carefully monitor your flight number and departure time!
Remember that travel and flights can be unpredictable. It so happens that you go on a business trip for several weeks, but 2-3 days after arrival, your boss calls and asks to return to work immediately. In this case, you need to urgently pack your bags and come back. To do this, the following phrases will come in handy at the airport:
- To ask when is the next / next flight to Moscow => When is the next flight to Moscow?
- To ask if a particular flight leaves on time (according to schedule) => Will this flight leave on time?
But this is so, say, exceptions to the rule. But, in any case, these phrases also need to be known. There are all sorts of situations.
Phrases that will become necessary during arrival and check-in
The boarding pass is indicated by the terminal number ( terminal) where the passenger needs to arrive.
We offer words on the topic Airport in English:
- arrival on time => on-time;
- when the flight is delayed you will see => delayed;
- if the flight is canceled altogether, it will write => canceled.
And further. Memorize the word fragile, which translated into Russian means "fragile".
- Please mark this bag as “fragile”.
Fragile items include souvenirs, glassware, ceramics, etc. Such items are recommended to be wrapped in special paper or cellophane with pimples. But, in any case, there should be a mark. Otherwise, you risk not delivering gifts to their destination.
Such vocabulary is mandatory for learning not only for passengers, but also for flight attendants, terminal employees and all employees at the airport. If you know how to communicate and express your requirements correctly, boarding and check-in will be simple, easy and no surprises.
For novice students, certain concepts can be tricky. Remember: dialogue at the airport in English is a competent approach on the way to correctly expressing your requirements.
Summing up
Conversations in English are required. English is spoken all over the world and is international at the airport. To check in correctly, fill out the necessary paperwork and check in your luggage, you need to know English phrases that are used exclusively at airports. Knowledge of spoken English is very good, but when the question concerns such specialized institutions as the airport, here you need to know the relevant phrases, and you need to learn them by heart and know them like two or two.
Airport vocabulary is as important a nuance as the correct filling of documents. In order not to delay yourself and others, it is extremely important to know how to talk in such a place. You need to know how to correctly translate ads in English in order to catch your flight and not confuse terminals.
By studying English words on the topic Airport, you, first of all, enrich yourself with knowledge, but most importantly, you learn to correctly state your requirements. There is no place for jokes, inaccuracies and misunderstandings at the airport. Here you need to speak clearly, correctly and concisely. Knowledge of specialized phrases will help in this as well as possible.
Good luck and new achievements in English!
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