- Startour is a reliable and stable partner in the tourist market. Since 2003. We professionally serve both legal and individuals.
- Being tour operator (rTO license 020539), We ourselves are engaged in the development and configuration of the tourist product (tour) under contracts with suppliers of various services.
- We have bank guarantee (show), which guarantees our reliability
- We have accreditation from TCP (view certificate), guaranteeing work in the Russian air transportation market
- We have accreditation of the Association of IATA number 9-222-7645 (view certificate), ensuring work on the market international air transport
- Directly work with more than 200 leading Russian and foreign airlinesAs well as with hotels and other organizations providing services in the tourist sphere. This allows us to offer client more favorable tariffs with a reduction in its costs and maintaining the quality of service.
- Concluded direct contract with Russian Railways.
- Direct contracts with global booking systems Air transportation.
- Direct contracts with hotelsproviding more favorable conditions for our customers.
- Work 24x7.
For us, the key to productive work is the focus on savings and long-term cooperation based on mutual benefit.
Tourism in Russia and abroad
Our company is dynamically developing in the organization of business trips and tourist holidays. We are a member of the "World without Borders" Association, oriented with Russian-Asian cooperation in the field of tourism. The license of the tour operator for internal tourism gives us the right to provide services and on receiving foreign citizens to the territory of the Russian Federation, mainly in Moscow. Therefore, our company offers a full range of services for the preparation of the entrance and outbound tourism For different purposes:
- visa support
- railways, hotels
- working with groups
- individual service of individuals
- transfer
- different kinds Insurance
- MICE - events
- timely provision of documentation, accounting for VAT
- excursions
- maintenance of a guide or translator (almost in any language)
- any kind of rest and so on.
OUR SPECIALISTS
We are responsible for the quality of servicing their customers. Our specialists who have experience from 3 years are distinguished by a professional and responsible approach to their work. Regular staff certification, work with all booking systems and the provision of basic and accompanying tourist services Allows us to offer a decent service!
Nowadays, hundreds of different companies operate in tourism. Tour operators and travel agencies offer a variety of services For every taste and wallet. You can choose any direction, visit the hottest and coldest countries. But it is worth plunge into the past and remember why it all began. Surprisingly, but the first and oldest Russian travel Company He began his work at the time of the USSR and continues it until now.
The name of the oldest Russian tourist company initially sounded like this: State Joint-Stock Company for Foreign Tourism in the USSR "Intourist". However, later it changed several times. "Intourist" began its activities in the Soviet Union, in 1929. This means that in 2019 he will be exactly 90 years since the opening.
Since the foundation, during the time of the USSR, the oldest Russian tourist company did not have its own material base. In 1993, in order to develop tourism, it was combined with the All-Union Joint-Stock Company "Hotel". As a result of the merger, the company received transport, chains of restaurants and hotels. It was a huge jerk in development.
Stormy growth
In the 1930s, the material base of the Inturist began its active growth. At the disposal of the company there were more than 20 hotels and about as many restaurants, as well as about 300 units of vehicles, for which a separate garage was built in 1934. Now this building is known as the "Garage of Inturist". It is architectural monument Soviet times.
If at the beginning of the 30s turnover money "Inturista" was about 50 million rubles., By 1940, he had grown in half and reached almost 100 million together with the turnover of money Ros and staff. For six years, it has increased by almost 6,000 people. Therefore, the 30s can be considered signs for the oldest Russian tourist company.
Reorganization in 1990
By the 1990th "Intourist" had 107 tourist enterprises and more than fifty thousand jobs. Only in 1990, the enterprise adopted more than 2,000,000 tourists from different countries, and its income amounted to more than 700 million US dollars. In the same 90th year, the company was reorganized. Its controlling stake has been redeemed by the Sistema Joint-Stock Finance Corporation. The oldest Russian tourist company has gained a new name that abbreviated as Intourist WAO.
In the time of the USSR, the company was the main tourist operator who received guests from other countries. It is thanks to the "Inturist" in the Soviet Union, many famous personalities have visited, starting with artists and writers and ending with politicians and public figures.
Present
In 2011, the oldest Russian tourist company "Intourist", together with the European Tomas Cook tourist giant, organized a combined enterprise. Over the past years, they have introduced modern technology in the field of tourism. Today, Intourist is the only owner of modern international technologies in Russia. Also, the company boasts rich history And its achievements. For example, WAO Intourist is a member of the leading international and Russian organizations.
"Intourist" represents not just the oldest Russian tourist company, but a whole tourist holding. It includes the Intourist Managing WA, as well as four business divisions: Tour operator "NTK Intourist", Hotel Business "Intourist Hotel Group", Travel agencies "Intourist Travel Store" and Transfers "Intourist transport services" Currently, the company has staff of 4,005 people. The company's revenue from year to year will be varied, amounting to the amount on average from 500 to 700 million rubles a year, where the proportion of net profit is measured in several tens of millions of rubles.
What can teach travel
Why do people travel? Is it really only to take 2 weeks from work, spend money accumulated in six months and create an illusion that "can afford it"?
You torn away from the sofa.
Reflecting on the upcoming greeting, we begin to worry about the difficulties that lie tourists. We are experiencing that we will not find a place to sleep, we will not be able to explain to the inhabitants of another country on their broken English. What do travels teach? The fact that all the fears listed above are in vain. Gather with the Spirit, throw away the excitement, focus on your purpose and go on the road. It is mistaken to think that for a trip - this is either the "Around Movement", when you burn all the bridges, or a batch vacation that limits you by the "All Inclusive" system. Do you know much about the surroundings of your city? On the everyday of residents of neighboring villages? Surely, there are many interesting things next to you. Start opening the world with a small one.
Travels change the worldview
The first thing he learns, having visited different states is that exotic places are not as dangerous as it seems. In any city you can feel comfortable. This rule concerns and wildlife: Observing elementary safety rules, you are guaranteed to avoid trouble. Moreover, in the megalopolis, a person has more chances to die (for example, hitting the car) than in the desert or forest.
You will constantly expand the horizons
Why do you need travel? To find out the world and get acquainted with the culture of other nations. Do not worry about the friendliness of people: the indigenous people always treat travelers politely and try to help them. If you are not from the category of tagila fans, do not spoil their heritage and do not smoke over the culture of the country in which you are a guest, then travel will definitely bring you new acquaintances and faith in people. Many people gladly give you the night will show the way, tell us about the interesting sights of our country.
To see the world, it is not necessary to be a millionaire
Travel more and you will understand that this does not need to spend millions. Big money is needed only to those who dream of sea cruise by exotic Islands. Although, if you make friends with local residentsAnd these spending can be easily avoided. By organizing travel yourself, it is only required to have a small amount of cash to buy food, pay transport and hotel rooms or places in hostels. Accommodation in the latter, by the way, despite your low cost, can give you a huge luggage experience and impressions.
Things are just things
Tourists-newcomers consider their duty to take on the road of 10 suitcases with outfits for all occasions and complete equipment in case of the end of the world. But over time, travel is taught that the abundance of baggage only interferes. A man on the way (as in life) needs a minimum of clothing, two pairs of shoes, hygiene products, money and documents. Starting to travel, you will realize that most of the things you are absolutely not needed, and you can painlessly get rid of them by freeing the place in the closet. It also applies to unnecessary emotions, unnecessary worries, uninteresting people and familiar obligations - getting rid of such a "trash", you will free the place for the new.
Recognize what tourist is different from the traveler
Travelers and tourists are not the same thing. The first communicate with the locals, get acquainted with traditions, new acquaintances are given, change the worldview and improve their lives. The second fearfully look at everything that happens from the windows of the bus. Local tourists are "bred" for money, and travelers are sharing food and blood. Travels change people and teach them to be easier and not afraid to recognize new, learn to be open with others and appreciate each person who appeared in life.
Leaving from the usual situation even for a short time, turn your life on a journey, complete uncertainty, and you can know yourself from the most unexpected parties.
Travel is not a holiday
You probably have repeatedly heard how traveling is changing many people by making them stronger and hardy. And they themselves actively go to Cyprus and to Turkey, but do not notice the changes ... And this is not because hiking in the mountain or tundra with a heavy backpack is the body training. Not because in the most harmless city resort you can stay without money or get into a difficult situation. Just traveling, you do not put the goal of "getting sequished" under the palm tree, shooting stress from work or family. You change my lifestyle itself from the usual version of the improved version. Travels are physically severe, but unloading mind. Therefore, they are not looking for physical relief, they give much more than relaxed muscles.
You are your best friend and companion
Will not find travelers to go on the road with a fun company? This is only your hand. Not best way Understand yourself, peace, identify life goals and educate the strength of the Spirit than single travel. Travel alone - nothing is comparable. Relying only for your strength, you will love to believe more and learn how to make responsible decisions. This will help you easier to converge with new people, try unaccustomed things and try unfamiliar roles, because you will not have to look around and not to be afraid of anyone's condemnation.
World of Tower
Long travel changed the opinion of millions of people that our planet is immense. It seems so only if you look at other countries on TV. In fact, it is possible that you meet your acquaintances, having left in Cambodia, India or Kamchatka. Or in a quiet remote corner of the world, get acquainted with a person from your hometown.
Travel more and do not be afraid to communicate with people, look for new acquaintances. Perhaps one of the billion people who will change your life will meet you where you were not suspected.
Joy of return
No matter how good in the way, return home - joyful for every person moment. Arriving B. native cityYou will be glad to meet with close, work colleagues. And those changes that will happen to you on the journey will certainly affect your life. And if you want to change your life now, try to start at least a short trip to an unfamiliar place.
Intourist. The oldest Russian travel company - all about traveling to the site
On April 12, 1929, a "conveyor for the production of hospitality services around the world" was created in the USSR - State Joint-Stock Company for Foreign Tourism "Intourist". The authorized capital of the "Inturist" in 1929 was defined in 5 million rubles, divided into 200 shares. The founders were the People's Commissariat of Trade of the USSR, Sovtorgflot and the People's Commissariat of the Soviet Commissaries of the USSR, as well as other Soviet organizations. The Chairman of the Board was elected representative of the People's Commissariat of the Foreign and Internal Trade of the USSR, Brother of the First Wife Stalin and his personal friend Alexander Svanidze.
At the first time of its own material base - hotels, vehicles and restaurants - Inturist was not. Only in 1933, when Gao united from the WAO "Hotel", he was able to settle his guests in certain hotels, to feed in the selected restaurants and carry around the city in specially dedicated buses and cars, for which the spacious building of the garage was built on the Susthector of Melnikov. Inturist. "
The level of service was at the highest level. In 1939, the deputy of the English Parliament D.N. Prith wrote: "On the occasion of the 10th anniversary of the" Inturist ", I am happy to be able to pay tribute to the service of tourists. I had a pleasure to visit the USSR and as a completely unknown person, and as a person named. In both cases, the Inturist employees were extremely attentive, caring and patient.
Compared with employees of tourist companies Western Europe With half a century, I find "Intourist" incomparably above them. Not only for maintenance in Moscow or Leningrad, but even in small towns. How high it comes to his 20th anniversary I even afraid to think! "
However, the 20th anniversary had to be mentioned modestly. Since the beginning of the Intourist war, Intourist has practically turned its activities, and part of the personnel switched to the service of diplomatic missions accredited in the Soviet Union, the staff of the Allied countries on the anti-Hitler coalition and representatives of neutral states.
IN soviet time "Intourist" was a monopolist and an expert in the field of hospitality. In the 60s, a scientific and problem laboratory was created, a monthly issuing newsletter with an overview of the work experience of domestic enterprises and foreign tourist organizations. In Russian, English, French, German and Spanish, a journey to the USSR magazine was regularly published, which told about the geography and sights of our country.
In 1979, the "Inturist" team had more than 47 thousand people, of which 3 thousand are guides-translators who spell in 30 languages \u200b\u200bof the peoples of the world. The material base of the joint stock company was incredibly expanded - 89 hotels, motels and campsites for 41,200 seats, 88 restaurants and cafes of 4,5,300 places were included in the system, 88 restaurants and cafes - 2,600 cars.
By the end of the 80s, it was 450 hotels in the USSR, 8 - abroad: in Cuba, on the Caribbean, in London and in Paris, 20 own aircraft, 4 cruise liners, 3 trains increased comfort And restaurant halls for 85 thousand places of one-time service. By this time, the company's income exceeded 700 million dollars. In the 90s, Intourist ceased to be a monopolist, but at the same time the name - millions of tourists from all over the world still enjoy its services when visiting our country. The story of "Inturist" continues.
Natalia Vishnyakova
The time of small, poorly organized operators of travel services passed: after the crisis, due to a series of bankruptcies, several dozen large companies were left on the Russian market, which managed to stay afloat. Facts such as tough competition and the presence of large capital in the tourist area of \u200b\u200bthe business, played on hand with simple rest. The remaining firms are better organized, quite reliable and offer more attractive services. Among these "titans" dozen companies are especially allocated: we bring to your attention the top best tourist operators Russian Federation According to the reliability rating from Travelata and the opinion of holidaymakers who have already used their services.
Top 10: large tour operators of Russia, the ranking of the best and reliable
10th place. "Mouzenidis Travel"
Regional operator offering high-quality recreation services in Greece. The company is included in the "Mouzenidis Group" holding, which is engaged in a purely tourist business: own hotels in best beaches, excursions to commemorative and historical places, organizing entertainment events. In addition to mainland Greece, you can make tours to Rhodes and Crete. Organizes departures on holidays on both capitals, several regional centers, Kiev and Minsk.
Partially - there.
Own hotels
What is the difference between the travel agency and the tour operator? Travel agency is a simple mediator company who cooperates with several tourist operators and offers their services. Moreover, we want to note that it is not always profitable to directly order services from the operators: how it does not sound ridiculous, but the selection of an individual tour can be more expensive than the intermediaries. There are several objective reasons for this: first, the operator sells group, integrated proposals, secondly, a number of agencies conduct regular stocks, due to which the price of a ticket is significantly reduced.
9th place. "Biblio Globus"
Firm with great work experience: on the tourist services market for 24 years. In addition to ordinary rounds, shop tours, rest on the cruise liner and ski resorts. The geography of routes is the most diverse - the countries of America, Asia, Africa and Europe. Most customer reviews are the most positive.
π Availability of representative offices at the place of rest?
Present.
π¨ Guaranteed booking of places in the hotel?
For the most part - yes.
π Number N. satisfied customers (reviews):
8th place. "AnexTour"
For several years now in a row included in the top companies offering the best travel services in Thailand and Spain. Taking offices are posted in 10 countries in Europe, Asia and the Arabian Peninsula. In addition to foreign tours, there are vouchers to the beaches of Krasnodar in the list of services. Regional offices in Russia are open in 42 largest cities.
π Availability of representative offices at the place of rest?
Yes, there are managers and offices.
π¨ Guaranteed booking of places in the hotel?
There are most of the routes, there are own hotels.
π Number of dissatisfied customers (reviews):
7th place. "ICS TRAVEL GROUP"
Multidisciplinary tour operator offering services for mass rest. Among the interesting services it is worth noting a club vacation, as well as the recreation organization for the smallest: while parents are resting, their children will be occupied in children's mini clubs designed for children aged two to six and from seven to twelve years. With the help of ICS Travel Group, you can order tours to Europe (including Baltic countries), Africa (Tanzania, Kenya), Asia and Mediterranean.
π Availability of representative offices at the place of rest?
Yes, most of the routes.
π¨ Guaranteed booking of places in the hotel?
In most cases - yes.
π Number of dissatisfied customers (reviews):
6th place. "Pegas Touristik"
A large company offering rest in 22 countries of the world. Cooperates with the best world hotels: full list It is more than two and a half thousand names. You can order individual and group toursThere are unique VIP offers, participate in sports and corporate rest. Works together with several large russian air carriers, organizes departure from 50 major cities of the Russian Federation.
π Availability of representative offices at the place of rest?
Yes, they are on most routes.
π¨ Guaranteed booking of places in the hotel?
The hotel owned by the hotel is in many host countries.
π Number of dissatisfied customers (reviews):
5th place. "NTK-INTOURIST"
International Holding, with a significant part of Russian capital. Engaged in both external and domestic tourism in Russia. There is own network travel agenciesThrough which the proposed vouchers are mainly implemented. Besides familiar beach holidaysoffers sightseeing and sports vacations in ski resorts. Geography - countries of Europe, Asia, Mediterranean.
π Availability of representative offices at the place of rest?
π¨ Guaranteed booking of places in the hotel?
Most routes.
π Number of dissatisfied customers (reviews):
4th place. "Sunmar"
The company offers profitable holidays both in quality and price for services. Regional offices are in 37 cities of Russia. Cooperate with the most decent hotels various price categories. The owner of several Russian and international awards and premiums for contributing to the development of tourism. Geography tourist routes: Europe, Mediterranean, Asia, Latin America.
π Availability of representative offices at the place of rest?
Yes, there are own companies.
π¨ Guaranteed booking of places in the hotel?
Service is provided
π Number of dissatisfied customers (reviews):
3rd place. "Tez Tour"
It offers a wide choice for leisure to all categories of tourists. The list of services has unique VIP-offers, children's rest, also engaged in the organization of seminars and conferences. 73 Office are located in 23 countries of the world: only uses its own receiving and sending offices. It works in conjunction with leading air carriers of the world and several networks of respectable hotels.
π Availability of representative offices at the place of rest?
Yes, there are own companies.
π¨ Guaranteed booking of places in the hotel?
Most tourist routes.
π Number of dissatisfied customers (reviews):
2nd place. "TUI"
It is included in the international holding "TUI GROUP", with the main office in Germany. The total number of employees is 76 thousand in 130 countries of the world. Owns its own airlines, hotels and cruise liners. Organizes rest for every taste and any thickness of the wallet: beach, informative, sports and cruise. Geography - 32 countries of the world, plus domestic tourism.
π Availability of representative offices at the place of rest?
Yes, there are own companies.
π¨ Guaranteed booking of places in the hotel?
Most tourist routes.
π Number of dissatisfied customers (reviews):
1st place. "CORAL TRAVEL"
Another subsidiary of the International Tourist Holding, which owns its own hotels and air carriers. From Russia, with the help of this tour operator, you can get into 35 countries of the world, the departures are carried out from 40 cities of our country. In addition to group and individual recreation, there are cruise tours, the organization of seminars, there are corporate proposals. Hotels from three to five stars - their more than 5 thousand worldwide.
π Availability of representative offices at the place of rest?
There are everywhere.
π¨ Guaranteed booking of places in the hotel?
Most tourist routes have their own hotels.
π Number of dissatisfied customers (reviews):
What tour operator is best to choose?
In our ranking of tourist operators there is no special difference between the companies: they are all distinguished by high quality and variety of services provided. They have their own receiving offices and hotels, service from everyone at the height, problems with the transfer (airfares, arrival and settlement in the hotel) occur extremely rare. Therefore, the final choice will depend only on where exactly and what country do you want to get to hold your holiday.
Travelata, which has been cooperating with different years tourist organizations amounted to a list of the best tour operators of Russia. The Reliability Ranking of 2018 includes the 10 largest travel companies that were rated on 10 criteria. These include: the size of the assets, the number of proposals, the duration of work in the market, reliability and, of course, customer reviews.
We updated in 2019, the list below should be considered obsolete.
What airline fly: , safest and punctual.
Opens the Top-10 2017-2018. "Muzenidis" is a company that is engaged exclusively by Greece. For more than 20 years, our fellow citizens visit Athens, resting on the beaches of Crete and dive into the sea in Chalkidiki thanks to Musevidis. Low in the ranking of Muzenidis is more due to a small amount of directions offered, and everything else is at a fairly high level, including the number of satisfied customers (97.63%).
"Biblio Globe" is one of the leaders in the 2018 rating: it offers 52 directions. You will be delivered to, organize active tourism, cruises, excursions and much more. The number of satisfied customers is 95.1%.
Specialization "Aneks Tura" - Spain and Thailand. Unfortunately, the company's reputation slid slidly the death of a tourist on the beach due to a strong underwater flow, about which her guides and other batting were not warned. Although the "Anex" appeared his own airline, pleased with the services of "anex", as the previous chart number - 92.75%.
Natalie Tours was once the fourth largest tour operator in Russia. But now, in connection with the recovery of the Arbitration Court of Moscow, the debt in favor of Ak Transaero company is 5.8 million dollars, it is not known how the company will go later. However, Natalie continues to develop and even recently reworked the round booking system on its website. The number of satisfied customers is 95%.
In the sixth place in the 2018 tour operator rating, InTourist is the oldest tourist company in Russia, founded back in 1929, and in 1990 who constituted a separate sector of the country's economy. With the collapse of the USSR, the company was set in independent swimming, and in 2010 organized a joint venture with the British tour operator Thomas Cook. At the moment, the share of "inturist" in the tourist services market is about 10%. 92.86% of those who bought tours from the "Inturist" estimate their impressions of the company positively.
Although in 2015, Rosturism excluded Pegas Touristik. Along with 19 companies that had misfortunes to have among the founders of Turkey's citizens, from a single federal registry, but this did not prevent business. After the warming of relations between Moscow and Ankara, the place in the registry was restored. Pegasus continues to actively work, exporting citizens to the shores Mediterranean Sea And not only - in the asset of the tour operator 22 worldwide.
Plus in the piggy bank "Pegasus" - two own airlines, Pegas Fly and Nordwind Airlines. The number of positive feedback is 94.38%.
One of the best tour operators of Russia 2018 was the first to be specialized in budget tours, which can be ordered just a couple of days before departure at a very pleasant price. This service is primarily popular with young people, as well as spontaneously thinking people for whom it is not difficult to instantly break off. True, the cheapness is not always good - the amount of satisfied customers services Sunmar Tour was 95.88%.
The tour operator is one of the most large Russia And working on the travel market since 1994. At the moment, there is a leading position in the Turkish and Egyptian tours market, and since December 2016, it is actively developing the Chinese direction - Hainan Island. The number of positive feedback is 98.93%, which makes Tez Tour one of the most reliable tourist operators in Russia.
2. TUI
Tui Travel Plc is included in the Tui Group's major tourist holding, the world's largest tourist company. Each year, more than 30 million tourists from all over the world use the services of the TUI Group, of which the Russian branch accounts for more than 700 thousand people. By the way, TUI is the first of the tourist companies in the Russian market, which uses "secret buyers" to monitor the quality of its own services. The number of positive feedback is 98.05%.
And first place in the top tour operators of Russia 2018 with a rating of 98/100 occupies CORAL TRAVEL. This is one of the oldest companies in the market, based on almost a quarter century ago, and one of the largest. She has 9 branches in the countries of the former CIS and neighboring countries, as well as more than 20 representative offices in Russia.
Among the proposed tours there are like the Middle East and South-East Asiaand exotic, such as South Africa.
The High rating of Coral Travel provided not only a variety of directions (therefore 28), but also a service, such as the presence of its own host companies, reliable insurance, arrangements with airlines and so on. The number of satisfied customers - 98.34%.
| Rating | Tour operator | Directions | Claims | Reliability | General index |
|---|---|---|---|---|---|
| 1 | 35 | 1,66% | A ++. | 98/100 | |
| 2 | TUI | 33 | 1,95% | A +. | 94/100 |
| 3 | 30 | 1,07% | A ++. | 92/100 | |
| 4 | Sunmar. | 23 | 4,12% | A ++. | 90/100 |
| 5 | 23 | 7,14% | A ++. | 88/100 | |
| 6 | Natalietours. | >50 | 5% | A ++. | 88/100 |
| 7 | 22 | 5,62% | A ++. | 88/100 | |
| 8 | Anextour. | 30 | 7,25% | A +. | 86/100 |
| 9 | Biblio Globus. | 52 | 4,9% | A ++. | 86/100 |
| 10 | 8 | 2,37% | B. | 84/100 |
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